Stoler Lexus

A positive car buying experience. I began my relationship with Lexus of Massapequa by bringing my work vehicle in for regular service a few years ago. This is where I met Mike Baletta I began my relationship with Lexus of Massapequa by bringing my work vehicle in for regular service a few years ago. This is where I met Mike Baletta, one of the service managers there. Mike has always gone out of his way to return the vehicle to me as promised. Mike, along with the mechanics at the service center always have the customer in mind and provide A+ service which is extremely rare. Based on the positive experiences I had with the service department, I decided to purchase a Lexus vehicle for myself. I called Mike and told him that I was interested in a 2015 RX350 and if he could recommend a salesperson for me. He introduced me to Bert Hall. I explained to Bert what I was looking for and within thirty minutes he had the car I described at a price that I was comfortable with. There was no pressure to make a decision and he was extremely patient with the many questions that I had. A short time later I was sitting behind the wheel of my new Lexus. Bert was there through the entire process. He took the time to explain the many features of the RX350 and even set up my cell phone to blue tooth. I would highly recommend this dealership and their service department to anyone who is looking to purchase a vehicle. Dan More

Sexy Redline Went to a couple of other dealerships and they delivered as promised no pressuring straight to the point. Also added upgrades and they were perfect, a Went to a couple of other dealerships and they delivered as promised no pressuring straight to the point. Also added upgrades and they were perfect, and overall atmosphere was impeccable after you check out all the rest then buy from the best. Thanks had a great experience More

Best car buying experieince of my life I went to Lexus of Massapequa to test drive a new 2015 RX350 with Navigation. I was totally blown away. The car was powerful, quiet and what a smooth I went to Lexus of Massapequa to test drive a new 2015 RX350 with Navigation. I was totally blown away. The car was powerful, quiet and what a smooth ride. The car basically sold itself. The salesperson was Stewart who was professional and knowledgeable and explained every aspect of the car. This dealership is top notch and did everything possible to make this transaction seamless. I would recommend this dealer to anyone who wants a luxury vehicle that is full of quality material and components. More

Great experience purchasing my new IS350 I recently leased an IS350 AWD F Sport from here and the transaction went very smooth. From the moment I walked in to the dealer until I drove off the I recently leased an IS350 AWD F Sport from here and the transaction went very smooth. From the moment I walked in to the dealer until I drove off the lot and even the following day, everyone was extremely professional and friendly. My salesman was Farhan and he was very helpful and polite. The sales manager Chris went above and beyond to ensure I had a great experience at Lexus and that I got exactly what I wanted, which I did. The finance manager Russ was also very professional and polite. Everyone was a pleasure to deal with and I would highly recommend this dealership for your next Lexus. More

Purchase of my Lexus Rx350 went very smoothly The dealership is very friendly. Sales staff and others were very attentive. Our salesperson explained each step and all charges so we could be assure The dealership is very friendly. Sales staff and others were very attentive. Our salesperson explained each step and all charges so we could be assured of a good deal. They did the best to get our needs taken care of in a quick and efficient manner! More

Drove 7 hrs to get our new NX 200 from our trusted sales rep My husband Ryan and I have been a customer of Lexus of Massapequa for the last almost 3/4 years. The employee that helped us out was BERT HALL. We bou My husband Ryan and I have been a customer of Lexus of Massapequa for the last almost 3/4 years. The employee that helped us out was BERT HALL. We bought our first Lexus from him and he was very informant and dedicated to what we were looking for. We know right off the bat he cared more about getting us what we were looking for rather than getting his commission. Fast forward to almost 2 years later when we decided to get a bigger car. We moved out to Pittsburgh, PA at this time and of course there were 2 other dealer ships here we could've made the purchase at. But we decided not to. Instead we drove out nearly 7 HOURS (NEARLY OVER 350 MILES) to Lexus of Massapequa where we confided in our trust worthy salesperson Bert. We trust Bert because he knows exactly what we are looking for and simply we trust him 100%. To drive 7 hours just to get a car truly shows dedication and how appreciative we are of Bert and his excellent customer service he has provided to us!!! Thanks Bert!!! More

Fantastic experience getting a new ES 350 I worked with Stew Schnissel there as well as Russ Archer. They both had lots of time and patience for all the questions, did not use any sales press I worked with Stew Schnissel there as well as Russ Archer. They both had lots of time and patience for all the questions, did not use any sales pressure, and when the time was right, asked me if I felt comfortable to make a purchase decision and what options I might want. They then worked hard to come up with a lease that would be optimal for me, too. Two super nice guys to work with -- and, I received my car the next day, too! More

Couldn't ask for a better experience Larry Smath couldn't have made me more comfortable when leasing my car. He was truly professional, knowledgable, and extremely helpful in showing me Larry Smath couldn't have made me more comfortable when leasing my car. He was truly professional, knowledgable, and extremely helpful in showing me all my options, which made all my decisions easy. He went above and beyond to offer me a deal I was happy with. I wouldn't go to anyone else from now on and firmly believe this will be a lifelong relationship. I can't imagine being taken care of as well I was at any other dealership. Tabetha Pradel was intelligent, easy going, and knew the ins and outs of every detail of the car I was interested in. She answered all my questions effortlessly and made the test drive of my vehicle a great experience. Once I recieved my car she gave me a total walkthrough of how to operate my car so I would be well prepared to drive it, even staying past closing hours to make sure I was as comfortable as possible using my new vehicle. You can tell she takes pride in what she does. More

superb quality of service Fred was very friendly from the very first minute he met us. I came to simply explore in order to buy my car after a few days, however Fred was some h Fred was very friendly from the very first minute he met us. I came to simply explore in order to buy my car after a few days, however Fred was some helpful with all my questions from the very beginning that ultimately i ended up buying the same day. I have visited many such services before, however what i liked in this case was that due to my flickering nature of mind, i kept switching my choices from one car to another. On others occasions people simply show irritation but Fred was very calm until the last minute and this helped me better to make my final choice of Lexus NX 200t FSport and i am very happy of the choice i made. More

My Experience Renee Hartman, our sales consultant was a pleasure to work with. We test drove several vehicles and never felt that we being pressured to make a dec Renee Hartman, our sales consultant was a pleasure to work with. We test drove several vehicles and never felt that we being pressured to make a decision. Renee was professional and considerate. This is our second Lexus . More