Stoler Lexus

Purchase of my Lexus Rx350 went very smoothly The dealership is very friendly. Sales staff and others were very attentive. Our salesperson explained each step and all charges so we could be assure The dealership is very friendly. Sales staff and others were very attentive. Our salesperson explained each step and all charges so we could be assured of a good deal. They did the best to get our needs taken care of in a quick and efficient manner! More

Drove 7 hrs to get our new NX 200 from our trusted sales rep My husband Ryan and I have been a customer of Lexus of Massapequa for the last almost 3/4 years. The employee that helped us out was BERT HALL. We bou My husband Ryan and I have been a customer of Lexus of Massapequa for the last almost 3/4 years. The employee that helped us out was BERT HALL. We bought our first Lexus from him and he was very informant and dedicated to what we were looking for. We know right off the bat he cared more about getting us what we were looking for rather than getting his commission. Fast forward to almost 2 years later when we decided to get a bigger car. We moved out to Pittsburgh, PA at this time and of course there were 2 other dealer ships here we could've made the purchase at. But we decided not to. Instead we drove out nearly 7 HOURS (NEARLY OVER 350 MILES) to Lexus of Massapequa where we confided in our trust worthy salesperson Bert. We trust Bert because he knows exactly what we are looking for and simply we trust him 100%. To drive 7 hours just to get a car truly shows dedication and how appreciative we are of Bert and his excellent customer service he has provided to us!!! Thanks Bert!!! More

Fantastic experience getting a new ES 350 I worked with Stew Schnissel there as well as Russ Archer. They both had lots of time and patience for all the questions, did not use any sales press I worked with Stew Schnissel there as well as Russ Archer. They both had lots of time and patience for all the questions, did not use any sales pressure, and when the time was right, asked me if I felt comfortable to make a purchase decision and what options I might want. They then worked hard to come up with a lease that would be optimal for me, too. Two super nice guys to work with -- and, I received my car the next day, too! More

Couldn't ask for a better experience Larry Smath couldn't have made me more comfortable when leasing my car. He was truly professional, knowledgable, and extremely helpful in showing me Larry Smath couldn't have made me more comfortable when leasing my car. He was truly professional, knowledgable, and extremely helpful in showing me all my options, which made all my decisions easy. He went above and beyond to offer me a deal I was happy with. I wouldn't go to anyone else from now on and firmly believe this will be a lifelong relationship. I can't imagine being taken care of as well I was at any other dealership. Tabetha Pradel was intelligent, easy going, and knew the ins and outs of every detail of the car I was interested in. She answered all my questions effortlessly and made the test drive of my vehicle a great experience. Once I recieved my car she gave me a total walkthrough of how to operate my car so I would be well prepared to drive it, even staying past closing hours to make sure I was as comfortable as possible using my new vehicle. You can tell she takes pride in what she does. More

superb quality of service Fred was very friendly from the very first minute he met us. I came to simply explore in order to buy my car after a few days, however Fred was some h Fred was very friendly from the very first minute he met us. I came to simply explore in order to buy my car after a few days, however Fred was some helpful with all my questions from the very beginning that ultimately i ended up buying the same day. I have visited many such services before, however what i liked in this case was that due to my flickering nature of mind, i kept switching my choices from one car to another. On others occasions people simply show irritation but Fred was very calm until the last minute and this helped me better to make my final choice of Lexus NX 200t FSport and i am very happy of the choice i made. More

My Experience Renee Hartman, our sales consultant was a pleasure to work with. We test drove several vehicles and never felt that we being pressured to make a dec Renee Hartman, our sales consultant was a pleasure to work with. We test drove several vehicles and never felt that we being pressured to make a decision. Renee was professional and considerate. This is our second Lexus . More

Superior professional sales person The staff was very friendly the moment I walked through the doors of Massapequa -Lexus. The salesperson, Alexis was very patient and nothing meant mor The staff was very friendly the moment I walked through the doors of Massapequa -Lexus. The salesperson, Alexis was very patient and nothing meant more to her than my happiness. No one was pushy, like many car dealerships can be. And being a single woman, the experience can be somewhat intimidating. I felt very comfortable with the experience. I have been a loyal customer for years - been leasing Lexus cars for over. 15 years. And I was treated like a valued customer. More

Merietta Ketcham Sales Marietta has just sold me my second Lexus (2016). Massapequa Lexus and Merietta have taken service to the next leval. After signing paperwork car was Marietta has just sold me my second Lexus (2016). Massapequa Lexus and Merietta have taken service to the next leval. After signing paperwork car was delivered to me at my convince with everything in good order. More

They are not honest. If you believe the price they said on the phone, you are wasting your time. I did that once. I was looking for a pre-owned Lexus RX350. Farhad agreed If you believe the price they said on the phone, you are wasting your time. I did that once. I was looking for a pre-owned Lexus RX350. Farhad agreed $28000 on the phone. We went there tested the car. Everything was ok and we were about to move on. Then we were told we have to pay $29999. Not a penny less. More

Leased New Lexus NX 200t Leased my new NX 200t and the transition and experience with this dealership was phenomenal! I always procrastinated in getting a new car because of Leased my new NX 200t and the transition and experience with this dealership was phenomenal! I always procrastinated in getting a new car because of the annoying experiences with car dealerships in the past. However, this is experience I would recommend anyone who is interested in purchasing or leasing a new car, especially a Lexus -- can never go wrong! My salesman, Bert Hall, was exceptionally great! He was professional, helpful, polite, very attentive and true to his word with no pressure added! It was smooth sailing right after. I LOVE my car!!! Great on the road, gas, comfortabillity, sound system and pretty too!! Thanks Bert for making it happen!!! More