Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back

Stoltzfus RV's and Marine

West Chester, PA

5.0
3 Lifetime Reviews Review Dealership

1335 Wilmington Pike

West Chester, PA

19382

Directions

Is this your dealership?

3 Reviews of Stoltzfus RV's and Marine

Sort by Write a review
November 09, 2020

"I would like to take a moment to update a previous post..."

- jenhitz76

I would like to take a moment to update a previous post in reference to this Dealer. We originally had a terrible experience here as you will see if you review my first post. Since then, the President of this RV dealership has contacted us and made good on many of the complaints that we had. I truly believe that he was not aware of what his employees were doing. Especially the sales person who outright lied to us. As I told the owner I would never represent my employer in that fashion, and expect others to be just as courteous. Sometimes I guess its best to go to the top when you have a problem. Therefore, I learned never to judge the business by its employees, and if you have questions ask to speak to someone who will answer them honestly, as this President did completely. I would give him 10 stars if the rating would allow. Kudos to Mr. Cox for not allowing us to just become another dissatisfied customer.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill Cox
May 20, 2019

"Exceptional Experience!"

- DJ

After having a very unfortunate and negative experience with a Tiffin dealer in New Jersey, our dealings with Stolzfus RV's was tremendous! The salesman, Frank Bailor, was extremely good. Completely "no-nonsense" deal; fair price, fair trade--if it's the unit for you, let's work it out. Although skeptical because of what previously occurred, I was on pins and needles waiting for the culmination of the deal. When it happened, everything was just as he said--no gimmicks, no come-ons and the price did not change when it was ready to be picked up! On another note, Jeremy, who gave a thorough run-through of the unit was both knowledgeable and patient. I would recommend this salesman and dealer to anyone hands-down!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Frank Bailor, Jeremy
November 27, 2018

"Very Satisfying Experience!!"

- BobF

We researched travel trailers for over a year before making a decision to purchase our Venture Sonic  Stoltzfus RV & Marine, West Chester, Pa..was the most friendly, helpful, professional organization that we met.out of the many we visited. They put our needs first and foremost. They patiently answered every question we had. Everyone on the property was very helpful.  Kristen,who was our salesperson, was VERY helpful in helping us make our decision, she is the greatest and can't say enough about her. Art,walked us through all of the paperwork addressing all of our concerns. They scheduled our walk-thru and delivery at our convenience. Our walk-thru with Darryl was fantastic. His patience with us was well appreciated as we wanted to know everything. Even though we have owned a travel trailer in the past, he explained everything about the Sonic. He made sure that everything was clean and worked the way it was supposed to work, And offered some great advice and useful tips.The service department did an outstanding job transferring and setting up our weight distribution hitch.  "Everyone" at Stolzfus RV &Marine went out of their way to make us feel welcome and part of the family. My thanks to Kristen, Art, Darryl, Wes and all the staff at Stoltzfus. It is a pleasure doing business with you. We would highly recommend Stoltzfus RV & Marine for your next purchase. They carry some high quality RV's  with very fair pricing.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kristen, Art, Daryl, Wes
1
1 - 3 of 3 results