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Stone Mountain Nissan

Lilburn, GA

Overview
Reviews
4.6
2,915 Reviews
Call Dealership (678) 496-9460

4275 US-78

Lilburn, GA

30047

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Showing 2,915 reviews

March 30, 2023

Very smooth purchase. Went for an oil change on my 2018 Rouge and drove out in a brand new 2023 Rouge. More

by pjpolimeni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jinetta Brown
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Apr 03, 2023 -

Stone Mountain Nissan responded

Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2023

11 years of courteous,hardworking professional respectful. Honest conscientious proper attire in a professional manner my rating is exceptional many thanks My email address is incorrect More

by ELAINEBRENNAN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K G Service DPT, Patrick Facey
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March 29, 2023

The service was exceptional. Service was done to my satisfaction and I was out in a short period of time. Great job. More

by ALDENGILLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The technicians
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Mar 31, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2023

This Nissan dealership was quick, professional, and kind. I received great service. I did not have to wait long. Thank you. More

by ALEXISBABULAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure.
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Mar 31, 2023 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2023

This establishment has always been easy to deal with. The staff is personable and knowledgeable. More

by SANDRA.JORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages Service Department
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March 26, 2023

Service Advisor was great. Easy to work with, he informed me of what I needed to know and got me in my way More

by Why?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Mar 28, 2023 -

Stone Mountain Nissan responded

Hi, thanks for the four star rating. Here at Stone Mountain Nissan we are always striving for excellence and it appears we missed the mark by one star. Is there anything more we could have done to make your experience better and earn that five-star rating?

March 26, 2023

Everyone is friendly and helpful. They keep me informed, with what's going on with my car. More

by bobby.stovall40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan in service department
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Mar 28, 2023 -

Stone Mountain Nissan responded

Hi Bobby, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 25, 2023

Great customer service and quality of work no complaints. I would definitely recommend to others More

by JOGLOVER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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Mar 28, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 25, 2023

Great amazing service,good people skills,you can understand, what needs to be service, Congratulations. More

by CHARLESGILL613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Lee, Kathy Acosta, Carroll Braddy, Patrick Facey, Daron Owens, Mike Eneh, Eric Campbell, Shah Razaye
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Mar 28, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 25, 2023

I didn’t come right when they opened, but you would’ve never known because I was out of there quick, fast and in a hurry!! Most places that change your oil will tell you that you need to be in line, righ More

by MONIQUEDTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Black guy with the dreads. And service guy that washes cars.
Report | Print
Mar 28, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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