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Stone Mountain Nissan
Lilburn, GA
2,913 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,913 reviews
Verified Customer
February 08, 2023
The service Dept has Very Poor customer service! Took my truck in three times before it was repaired correctly. They returned my vehicle to me with light damage to the rear door and some type of su Took my truck in three times before it was repaired correctly. They returned my vehicle to me with light damage to the rear door and some type of substance on the windshield ( that wasn't there when I dropped veh off) I had to make them clean the windshield. It took a soapy billow pad to remove substance from the windshield. I Do Not recommend the service Dept at Stone Mountain Nissan. More
by FASTBREAK00
Employees Worked With
Didn't work with anyone in sales.
February 08, 2023
The service department is the best in the business. You definitely feel like you can trust the advisors and techs. The checkout process folks are very friendly and they keep the line moving. You definitely feel like you can trust the advisors and techs. The checkout process folks are very friendly and they keep the line moving. More
by SHELLYRGARDNER
Employees Worked With
Bob White, KG and staff are awesome
February 08, 2023
Alex McConnell was extremely kind and helpful when I went in for my oil change. He answered all my questions and went way beyond what was necessary to ensure I was satisfied with my service. I’m very thankfu in for my oil change. He answered all my questions and went way beyond what was necessary to ensure I was satisfied with my service. I’m very thankful to him for his kindness and great customer service. Thank you Alex McConnell!!! More
by Lilyintegrity
Employees Worked With
Alex Mcconnell
February 07, 2023
Great service. Oil change and tire rotation in under an hour. Service Advisor explained all paper work and was very professional. Would return again. Oil change and tire rotation in under an hour. Service Advisor explained all paper work and was very professional. Would return again. More
by CHANTHOMAS2
Employees Worked With
Johnathan Adams
February 05, 2023
Prompt and courtesies service. Alex addressed the issue and took the time to ensure all areas were addressed. Greatly appreciate the time and effort. Alex addressed the issue and took the time to ensure all areas were addressed. Greatly appreciate the time and effort. More
by noellesenior01
Employees Worked With
Alex Riverstone
