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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.6
2,913 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,913 reviews

January 25, 2023

Heath was great taking care of me and my car! A little expensive but Heath is great! More

by BOBGT89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Jan 27, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 25, 2023

Very professional, courteous and friendly. Engaging and explains in detail about your visit. They’re also customer friendly and honest. More

by colin.edw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2023 -

Stone Mountain Nissan responded

Hi Colin, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 24, 2023

I had the best customer service experience when I bought my dream car with them. I felt like everyone wanted to make sure I was taken care of. I was the super star and they were the band bringing it all tog More

by Famu2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All
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Jan 26, 2023 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2023

Heath is excellent. He explains work to be done, and recommends only thing that are necessary. We trust him. More

by RICK4DODGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Rice
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Jan 24, 2023 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

January 22, 2023

Your ppl need better training on how to deal and talk to customers. Never been so insulted in my life. More

by lone-strays.0b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal manilla
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January 22, 2023

The Stone Mountain Service department is great. Everyone was nice. I am a new customer and it was a wonderful experience. More

by NAENAEJDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 24, 2023 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2023

Great service fast and easy I just went in there got my oli charge and tire rotation and on I went, Thanks you More

by rhubbard21
Service Communication
Recommend Dealer
Yes
Employees Worked With
K.G
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Jan 23, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 20, 2023

Each time I had to have my car service the customer service has been very good. More

by CARRIE746.CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Campbell
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Jan 23, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 20, 2023

DJ is an awesome Service manager he deserves a raise. . courteous, friendly and a pleasure to work with. More

by RMASON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ and Bob White
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Jan 23, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 19, 2023

KG and staff are awesome! They go above and beyond the call of duty. Overall, customer service is great. More

by Jaci Wynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
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Jan 23, 2023 -

Stone Mountain Nissan responded

Hi Jaci, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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