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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.6
2,856 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,856 reviews

April 25, 2022

Very poor customer service. No courtesy or guidance. Misleading. You think you go to an appointment but it’s actually first come first serve. Not transparent with charges. More

by dina11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Advisor
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April 24, 2022

Mr. Johnathan Owens was very nice and professional the whole team was , he was very helpful and understanding! Thank you guys ! More

by LAURIEWHITE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Owens !
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Apr 25, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 24, 2022

Customer service was great! Staff was very pleasant from beginning to end. Highly recommend this location! More

by DYWHEATLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
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Apr 25, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thanks again for the recommendation, and have an amazing day!

April 24, 2022

My experience at this dealership is always excellent. The staff is always so friendly and always answer all of my questions/ concerns. More

by MERMACIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
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Apr 25, 2022 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 21, 2022

very fast service. always reliable service. Service adviser Kenneth Ellsworth is always good to work with. More

by STLHUDSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellsworth
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Apr 23, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 21, 2022

I am so ecstatic about the service I received! Everyone was courteous and very helpful. Fast and quality service. More

by Edwardsdemetrius1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
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Apr 24, 2022 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Apr 24, 2022 -

Edwardsdemetrius1969 responded

Thank you so much

April 21, 2022

I have always been happy with leasing a car from Stone Mountain Nissan and having my car serviced there. Soon it will be time to lease a new one, and I will definitely be coming back. More

by NITAEH
Recommend Dealer
Yes
Employees Worked With
Heath
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Apr 24, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 19, 2022

Wonderful customer service! Awesome people! Very attentive environment! A cut above the rest! Thumbs up! More

by LOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ellingsworth, Carroll Braddy
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Apr 22, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 18, 2022

My service was very efficient, and the people who were in charge were competent in their work. More

by cameron.796
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 17, 2022

The experience was good 👍 no complaints about anything didn’t have to wait a long time More

by TAHMINEGREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
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Apr 19, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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