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Stone Mountain Nissan

Lilburn, GA

4.6
2,864 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,864 reviews

August 01, 2021

Heath Wages and his team are superb. He always takes care of all of my nissan needs. Excellent customer service and professionalism with class. He is the ONLY person that I will let service my car. More

by tsedwards2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. H Wages
Aug 18, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2021

Service manager was prompt and courteous. The timing for the service was excellent I would recommend Nissan to my friends. Needs to update car selection More

by ROBSAINTSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
Aug 18, 2021 -

Stone Mountain Nissan responded

Hi Robsaintss, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 31, 2021

KG ELLSWORTH IS A KIND, KNOWLEDGEABLE PROFESSIONAL WHO HELPED ME OUT & WAS VERY THOROUGH. MY PATHFINDER IS BETTER NOW and is a great car to drive More

by louism37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG ELLSWORTH
Aug 18, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2021

Brad was excellent sales person as always, and he's my only reason for returning to Stone Mountain Nissan. I only wish I could have gotten a lower payment. But still excellent customer service from Brad. More

by SUESAM14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Aug 18, 2021 -

Stone Mountain Nissan responded

Hi thank you for your positive review. We're glad to hear that you found our team here at Stone Mountain Nissan so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

July 30, 2021

Heath Wages always makes sure I have a great service experience. Above expected! Was able to work me in today, didn’t have lot of time. More

by LARRYCAROL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 30, 2021

What Can I say KG is back!!! My car was serviced easy breezy. No issues. This is what true customer service looks like. KG is knowledgeable, friendly and sincere. The best thing that ever happened to Sto More

by GMAE1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I forget the name of the young man that drove me home and back to the dealership. He was a safe driver and pleasant.
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 29, 2021

No issues to report. Everything went well. Didn’t like being hit up as soon as I got out of the car by a salesman to trade my vehicle. More

by RMCCORQUODALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in service
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2021

Eric was super amazing! He assisted, listened, acknowledged and accomplished the sale. The pricing could have been better, but I purchased the vehicle solely because of him. It is refreshing to se More

by IHDEWINDT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please don't hesitate to reach out to us if there's anything more we can do!

July 28, 2021

The customer service is awesome!! KG is knowledgeable, fair and very nice to work with you. His attitude is always cheerful and he greets you with a smile! More

by PG12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

July 28, 2021

KG in the service department is awesome!! He knows the cars! Your car! He’s knowledgeable friendly and truthful! He always greets you with a smile More

by PG12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

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