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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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September 15, 2024

Everybody was soo kind. The price was great for an oil change and for a tire rotation. More

by MALIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Polk
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September 15, 2024

Macs was a great advisor. He showed he cared abt what he is doing. He followed up with me on matters concerning my car. More

by DURRANTCOURTNEY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macs
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September 13, 2024

Had an appointment for 12:15pm for oil change mechanic was not done till almost 2:00pm More

by barbarahammond34
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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September 12, 2024

I get good Customer Service in the Service Department when I bring my car in for it’s scheduled Oil Change. More

by eop96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kallum Fryar (Kay)
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Sep 14, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

September 10, 2024

Very respectful establishments and service staff…was given a very detailed report and overview of the items that were becoming an issue with my vehicle…thank you service team and staff… More

by slicandrs58
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Mr. Heath
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Sep 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

September 10, 2024

Dealer contacted me about the repair work and cost. They were right about the work necessary for repair and even discounted the original quote. They were friendly and helpful. More

by JOHN.ZOLKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
Report | Print
Sep 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

September 10, 2024

I am greeted with a confident professional technician. Concern and details about my vehicles is very important. More

by donnakoep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
Report | Print
Sep 11, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

I had great customer service. Everything ran well and the technician was very efficient. Appreciated his knowledge and willing to explain everything. More

by KALVARADO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
Report | Print
Sep 11, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 09, 2024

I visited Stone Mountain Nissan three days in a row. Each day, the personnel remained attentive, professional, concerned about resolving my truck issues. I appreciate Price Moore for assisting me and th More

by BFLYQN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore, Heath Wages
Report | Print
Sep 11, 2024 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 07, 2024

Thank you K. G. for always being a great Service Adviser! Please keep up the great work. More

by BROWN150
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
K.G.
Report | Print
Sep 09, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

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