Straub Ford - Service Center
Moundsville, WV

9 Reviews of Straub Ford - Service Center
Every time I am there the entire staff is courteous and d very helpful. All are very knowledgeable and appear to be people oriented. The shop is the best in the valley! very helpful. All are very knowledgeable and appear to be people oriented. The shop is the best in the valley! More
Needed state inspection within a couple days. Mike in service was super friendly and helpful. Not only did he accommodate my last minute request, he also scheduled my Mom's vehicle in for it's r Mike in service was super friendly and helpful. Not only did he accommodate my last minute request, he also scheduled my Mom's vehicle in for it's required inspection. Better yet, even scheduled our appointments at specific times allowing us to go get lunch so we didn't have to wait in the waiting room at Straub. To me, that is going above and beyond. Great group of folks working in every department at this dealership! More
All I can say is that they provided excellent service. I required a state inspection and a refit knowing that I had a couple of problems with the car. They conducted a thorough review and appraisal and I required a state inspection and a refit knowing that I had a couple of problems with the car. They conducted a thorough review and appraisal and resolved ALL the issues. I great service. More
Poor customer service I had a car repaired after an Accedent , the work they did was sad , over spray on many areas the door didn't open right and the trunk leaks . I asked I had a car repaired after an Accedent , the work they did was sad , over spray on many areas the door didn't open right and the trunk leaks . I asked for it to be corrected several times but they had no interest in making it right More