Back

Straub Ford - Service Center

Moundsville, WV

not yet
rated
9 Reviews

9 Reviews of Straub Ford - Service Center

Sort by
October 17, 2024

Mike in service and mechanics addressed my concerns and vehicle was taken care of. Have always had good experience with them. More

by cwshaw22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stegman
December 08, 2023

Every time I am there the entire staff is courteous and d very helpful. All are very knowledgeable and appear to be people oriented. The shop is the best in the valley! More

by dts4077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy (unsure of the other man's name)
November 19, 2023

The staff was wonderful, really helpful, and knowledgeable . We took both our Fords there for service and was completely happy each time. More

by Degraham5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
September 09, 2023

Had an oil change and tire rotation done on Friday in and out in less than an hour all good....👍 More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IDK
March 16, 2023

The staff was very efficient and the service was very quick. The best service I have had anywhere in quite a while. More

by Chuck Lofton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
February 17, 2023

Great service, very fast and efficient service, service personal are very friendly very clean, pleasant atmosphere More

by banjoben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I forgot her name
December 21, 2022

Needed state inspection within a couple days. Mike in service was super friendly and helpful. Not only did he accommodate my last minute request, he also scheduled my Mom's vehicle in for it's r More

by MC Conner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Jeremy
September 22, 2022

All I can say is that they provided excellent service. I required a state inspection and a refit knowing that I had a couple of problems with the car. They conducted a thorough review and appraisal and More

by k.blaschak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Jasenec, Michael J Stegman
July 29, 2015

Poor customer service I had a car repaired after an Accedent , the work they did was sad , over spray on many areas the door didn't open right and the trunk leaks . I asked More

by Tim 220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service and sales