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Stykemain Chevrolet - Service Center

Paulding, OH

4.7
604 Reviews
Call Service Center (419) 399-2071

604 Reviews of Stykemain Chevrolet - Service Center

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August 29, 2024

Terrible! Took a month to finish job. Also vehicle came in with working tpms and then it was broke when i picked up. Refused to make it right More

by aarondunbar1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalie Foltz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Stykemain Chevrolet responded

Aaron, thank you for your review although we feel that it is completely unwarranted. Firstly, the vehicle was dropped off the weekend of 08/02/24 due to it not being drivable, it was not scheduled for repairs, in that situation, dropped vehicles are worked in as techs get time after finishing scheduled repairs. Your vehicle was brought into the shop on 08/16/2024 to begin repairs. After tear down, your insurance company had to come out and inspect for further damage, which may delay the repair process by a couple more days. Secondly, before we start jobs on GM vehicles we do a pre scan to check for any existing stored codes before beginning repairs. During the pre scan performed on 08/16/2024 it showed that all 4 tire pressure monitor sensors were low voltage, meaning the batteries were low, which happens over time. You were emailed the pre scan on 08/27/2024 to view and keep for your records. When you called in to inform us of the issue you were offered to schedule with the service department to have the issue diagnosed, if the sensor not working was part of the accident it would be sent to insurance for review and replaced at no cost to you. But, as a disclaimer, we do mention that if it is determined to not be part of the accident the cost of repairs would be your responsibility. We do appreciate your business and we are truly sorry you feel this way about our dealership. We take pride in customer satisfaction and it is never our intent to have customers leave unhappy. If you have any other concerns please contact us at 419-399-2071.

August 27, 2024

Very disappointed in the warranty service and the service in general , my truck never got fixed right More

by david123r42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brock Stoller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 22, 2024

I had a very pleasant experience with this dealership. Everybody was friendly and helpful! I wish it was a little closer to home about an hour and a half away. More

by deanlmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Kesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2024

Awesome service right from the first call until I picked up the vehicle. Staff were all friendly and kept me informed. Couldn’t ask for better service. More

by sherylnusbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Okuly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Kesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 13, 2024

The easiest, most pleasant car dealership we have ever experienced! No pressure sales. Wonderful people. More

by seagrovesally
Recommend Dealer
Yes
Employees Worked With
Brock Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad (Bubba) Davis
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August 10, 2024

Service quick and thorough. Very pleased with sales and service dept everytime I go there.! More

by tonda.rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Okuly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Kesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 10, 2024

Good service and reasonable prices. People there are very knowledgeable and helpful. Rapid service. Would recommend to anyone. Will definitely be going back. More

by Wcolley85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Kesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 10, 2024

I've experienced excellent and courteous from all at Stykemen from sales, shop, parts all staff. Also have been business with Stykemen for over 20 years personally and through Mercer Landmark, Inc. More

by Bob Baer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Kesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 29, 2024

Unfortunately the car I purchased is a lemon , I would not recommend purchasing a Chevrolet Cruze More

by melongitis
Recommend Dealer
No
Employees Worked With
Brock Stoller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2024

My last oil change the service department was very kind and courteous and informational It will continue to go back for my service on my 2020 Chevy More

by rohlftruckingllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Kesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Ankeny
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