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Cannon Subaru - Service Center

Lakeland, FL

4.8
243 Reviews

243 Reviews of Cannon Subaru - Service Center

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November 17, 2024

Mike always takes great care of the customers. Excellent customer service! Efficient, quality service. Reliable More

by NURSEGENTLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, service dept
November 17, 2024

Took a little longer than normal this time for oil change and tire rotation, but overall good experience. More

by emilyw09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
November 17, 2024

Always great service when I come here. I think it was Marco who assisted me while I was there for a tire change. Very friendly. More

by emilyw09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance, sales, service dept
November 17, 2024

Mike was courteous and fully explained the work and the charges, kept us informed of the progress. Overall a very good experience. Moe was courteous and let us know he was available if we had questions. More

by CRES_WISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Service
November 17, 2024

The salesman Fred was excellent. Not busy at all. Very customer friendly. The business manager was also in key. I recommend Subaru of Lakeland. More

by LCAP45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Overall it was okay, but the waiting time was too long. No final paper report. More

by XUEBI04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Berrios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
November 14, 2024

Excellent service. Proactive client experience. Howard was very friendly and accommodating. The overview session of technical details was useful, thorough and appreciat More

by VALK.DIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Marfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Nick and crew were great! Service excellent!!! Communication great! Wonderful folks to work with! Roger More

by MCPAT1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Woodrum
November 12, 2024

I hesitated between 4 and 5 stars because we had to return to get a small thing fixed that had been overlooked, but they handled it, and everything, so well, it's still a 5. thank you for making it ea More

by CAROLKOSTIC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, in service
November 08, 2024

Very pleasant service personnel! Nice waiting area. I still feel prices are higher at a dealership but informed me of my cars needs and didn't push it. My main issue at least the par More

by NANCYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
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