Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru North Orlando
Sanford, FL
529 Reviews
Mastro Subaru sells new Subarus and used cars in the Orlando, Florida area. The location serves the Orlando area, Oviedo, Lake Mary and Deltona. We service all makes of cars and trucks at our service center just south of Lake Mary Blvd. Your business helps us support Southeastern Guide Dogs, an amazing organization service people with vision challenges and veterans with PTSD, among many others. We have the Subaru Outback, Subaru Forester, Subaru Impreza, the 7 and 8 passenger Subaru Ascent, The sporty Subaru WRX and WRX STi. Our locations are proud to be J.D. Power Dealer of Excellence award winners, insuring you a great buying experience!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 529 reviews
August 11, 2022
Kelly is excellent! ! I will definitely be coming back to this dealership. Extremely knowledgeable and very nice person to talk with. Would highly recommend Kelly to m ! I will definitely be coming back to this dealership. Extremely knowledgeable and very nice person to talk with. Would highly recommend Kelly to my family and friends. Thank you! More
by LorrieJ
Employees Worked With
Kelly J
August 09, 2022
Always professiona,l polite and efficient Comfortable waiting area with so many comforts provided Subaru North Orlando is my go to waiting area with so many comforts provided Subaru North Orlando is my go to More
by Boydhartcompany
Employees Worked With
Jason L, Kelly J, Kendall .R, Charlene ., Jay ., Jessica .
July 29, 2022
It was my first visit there and I was very pleased with the service. Everyone was very kind and overall pleasant. I would definitely recommend them to anyone. the service. Everyone was very kind and overall pleasant. I would definitely recommend them to anyone. More
by Feron
Employees Worked With
Haley Macedo
July 27, 2022
Everyone that I had contact with during my visit/purchase was very helpful, courteous, and professional. My salesman, David White, went above and beyond to make my buying experience very pleasant. was very helpful, courteous, and professional. My salesman, David White, went above and beyond to make my buying experience very pleasant. More
by ndiprenda
Employees Worked With
David W, Tito M
July 18, 2022
My vehicle had 14k miles and Service Manager advised 30k service. Kelly just told me the list that needs to be done and I asked why, the response was - Up to you if you want those services or not. That’s a service. Kelly just told me the list that needs to be done and I asked why, the response was - Up to you if you want those services or not. That’s a bad advice from a service advisor telling the client its up to him. I was looking for an explanation why we needed those services. Fast forward to picking up my vehicle, no explanation what they did just showed me the paper work and asked to pay. Apparently they did car wash but the dead bug on my windshield was still there. They offered to have washed again but i declined. My expectation was to get quality service but was really disappointed. I have my other vehicles serviced at Mercedes North Orlando and really a big difference in how customers and handled by the service manager. May have an opportunity to retrain customer relations with this service advisor to remind that customers prefer to be treated with importance and them providing explanation and guidance on the whole process. More
by amiel
Employees Worked With
Kelly J
July 12, 2022
I have always come back to Sanford Subaru for service and repairs since I purchased my Crosstrec in 2017 despite the 2-1/2 hour drive. They are friendly, professional and HONEST! They go above and beyond to repairs since I purchased my Crosstrec in 2017 despite the 2-1/2 hour drive. They are friendly, professional and HONEST! They go above and beyond to make me comfortable during my typically day-long visit. Thank you! More
by suzyq5511
Employees Worked With
Jason L
