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Subaru North Orlando
Sanford, FL
532 Reviews
Mastro Subaru sells new Subarus and used cars in the Orlando, Florida area. The location serves the Orlando area, Oviedo, Lake Mary and Deltona. We service all makes of cars and trucks at our service center just south of Lake Mary Blvd. Your business helps us support Southeastern Guide Dogs, an amazing organization service people with vision challenges and veterans with PTSD, among many others. We have the Subaru Outback, Subaru Forester, Subaru Impreza, the 7 and 8 passenger Subaru Ascent, The sporty Subaru WRX and WRX STi. Our locations are proud to be J.D. Power Dealer of Excellence award winners, insuring you a great buying experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 532 reviews
August 30, 2022
This is the second time that I have purchased a Suburu from this Dealer and they are top notch. The service provided on my previous Suburu was outstanding. Very professional and quick. John Reilly, my from this Dealer and they are top notch. The service provided on my previous Suburu was outstanding. Very professional and quick. John Reilly, my Service Advisor, is extremely customer focused and personable and goes out of his way to do things right. We just purchased a new Ascent and the sales process from start to finish was outstanding. Melinda was our salesperson and she did a great job. Dan Greco handled the paperwork and he too did an outstanding job. I recommend Suburu North Orlando highly. More
by gasereikas
Employees Worked With
Dan Greco, Melinda Pearce, John Reilly, Jordan, Joe A
August 16, 2022
Very courteous, service completed in time promised, car left clean, service writer always goes through service report in detail so you are clear on work that has been done or when you will need to address left clean, service writer always goes through service report in detail so you are clear on work that has been done or when you will need to address next area of vehicle. I enjoy going to Sandford Subaru. More
by Ferrari
Employees Worked With
Haley Macedo
August 11, 2022
Kelly is excellent! ! I will definitely be coming back to this dealership. Extremely knowledgeable and very nice person to talk with. Would highly recommend Kelly to m ! I will definitely be coming back to this dealership. Extremely knowledgeable and very nice person to talk with. Would highly recommend Kelly to my family and friends. Thank you! More
by LorrieJ
Employees Worked With
Kelly J
August 09, 2022
Always professiona,l polite and efficient Comfortable waiting area with so many comforts provided Subaru North Orlando is my go to waiting area with so many comforts provided Subaru North Orlando is my go to More
by Boydhartcompany
Employees Worked With
Jason L, Kelly J, Kendall .R, Charlene ., Jay ., Jessica .
July 29, 2022
It was my first visit there and I was very pleased with the service. Everyone was very kind and overall pleasant. I would definitely recommend them to anyone. the service. Everyone was very kind and overall pleasant. I would definitely recommend them to anyone. More
by Feron
Employees Worked With
Haley Macedo
July 27, 2022
Everyone that I had contact with during my visit/purchase was very helpful, courteous, and professional. My salesman, David White, went above and beyond to make my buying experience very pleasant. was very helpful, courteous, and professional. My salesman, David White, went above and beyond to make my buying experience very pleasant. More
by ndiprenda
Employees Worked With
David W, Tito M
July 18, 2022
My vehicle had 14k miles and Service Manager advised 30k service. Kelly just told me the list that needs to be done and I asked why, the response was - Up to you if you want those services or not. That’s a service. Kelly just told me the list that needs to be done and I asked why, the response was - Up to you if you want those services or not. That’s a bad advice from a service advisor telling the client its up to him. I was looking for an explanation why we needed those services. Fast forward to picking up my vehicle, no explanation what they did just showed me the paper work and asked to pay. Apparently they did car wash but the dead bug on my windshield was still there. They offered to have washed again but i declined. My expectation was to get quality service but was really disappointed. I have my other vehicles serviced at Mercedes North Orlando and really a big difference in how customers and handled by the service manager. May have an opportunity to retrain customer relations with this service advisor to remind that customers prefer to be treated with importance and them providing explanation and guidance on the whole process. More
by amiel
Employees Worked With
Kelly J
July 12, 2022
I have always come back to Sanford Subaru for service and repairs since I purchased my Crosstrec in 2017 despite the 2-1/2 hour drive. They are friendly, professional and HONEST! They go above and beyond to repairs since I purchased my Crosstrec in 2017 despite the 2-1/2 hour drive. They are friendly, professional and HONEST! They go above and beyond to make me comfortable during my typically day-long visit. Thank you! More
by suzyq5511
Employees Worked With
Jason L
