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Subaru North Orlando

Sanford, FL

Overview
Reviews
Vehicles
4.8
528 Reviews
Mastro Subaru sells new Subarus and used cars in the Orlando, Florida area. The location serves the Orlando area, Oviedo, Lake Mary and Deltona. We service all makes of cars and trucks at our service center just south of Lake Mary Blvd. Your business helps us support Southeastern Guide Dogs, an amazing organization service people with vision challenges and veterans with PTSD, among many others. We have the Subaru Outback, Subaru Forester, Subaru Impreza, the 7 and 8 passenger Subaru Ascent, The sporty Subaru WRX and WRX STi. Our locations are proud to be J.D. Power Dealer of Excellence award winners, insuring you a great buying experience!
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4113 S Orlando Drive

Sanford, FL

32773

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Showing 528 reviews

January 20, 2022

The staff at Subaru North Orlando are always friendly and helpful. They serviced my car quickly. More

by Cynnot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason L, Kendall .R
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Feb 22, 2022 -

Subaru North Orlando responded

Thank you for your business!

January 19, 2022

Excellent service by the service rep and service personnel.will continue to have my vehicle serviced there More

by WCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall .R
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January 18, 2022

The service department was good. But it was pretty pricy just to rotate tires and do brake fulid More

by mhooper474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason L
Report | Print
Feb 22, 2022 -

Subaru North Orlando responded

Thank you for rating your experience. We try to serve our customers in the most cost effective way possible, but as you may have seen there have been price increases almost everywhere due to one shortage or another. We appreciate you coming to see us.

January 14, 2022

Every time I take my car to Subaru, Kendall always takes care of me. She is super professional and so friendly. I recommend her to all of my friends and family! More

by Rachela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall .R
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Feb 22, 2022 -

Subaru North Orlando responded

Rachela, Kendall certainly appreciates the recommendation! Thank you for your business!

January 14, 2022

Technically they are not updated with surrounding Dealerships and local competitors. They also made no effort into finding the vehicle I wanted. Therefore I went 25 miles to another dealership and pu More

by Supersurles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel T
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Mar 30, 2022 -

Subaru North Orlando responded

We would certainly have loved to be able to earn your business. Even with having 3 new Subaru locations we may not always have the vehicle you are looking for or even the option to order one. Things have definitely been different with the computer chip shortage, but we are hoping to see it turn around soon.

January 11, 2022

The service staff at Subaru North Orlando exceed my expectations with their on time completion, excellent work on my car explanation of the work done and the condition of my Lagacy. Additionally, they More

by Carol Hayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hailey, Quick Service Dept.
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Feb 22, 2022 -

Subaru North Orlando responded

Carol, thank you for your glowing review of your experience with us! We appreciate your kind words and also you taking the time to write them.

Feb 22, 2022 -

Carol Hayes responded

It was my pleasure to acknowledge such a good service department! Thank you for responding!

January 06, 2022

Great service, very clean dealership. He explained every detail and was courteous. Will go back. More

by smithra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Marshall ******, Jason L, Kelly J, Kendall .R, Charlene ., Jay ., Jessica .
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Mar 30, 2022 -

Subaru North Orlando responded

Thank you for reviewing your experience with us! We appreciate your business.

January 06, 2022

Kendall Rohloff was very helpful, friendly and professional. We will definitely return for future service needs . More

by Zad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall .R
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Feb 22, 2022 -

Subaru North Orlando responded

Thank you, Zad. We look forward to having you back!

January 05, 2022

The people that helped me are very nice and explained everything. The service was done quickly. More

by Douglascdoug2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall .R
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December 31, 2021

Extremely professional and sensitive to my time constraints. They did a great job of meeting my needs and were very fair. More

by russ.joralemon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick L
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Feb 22, 2022 -

Subaru North Orlando responded

Russ, thank you for allowing us the opportunity to assist you. We appreciate your business!

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