Subaru North Orlando

For a while, my car had been giving me trouble (2001 Toyota Camry). My soon-to-be wife and I knew we needed to replace it soon, so we began the search when I got a job offer in another city (Orlando). S Toyota Camry). My soon-to-be wife and I knew we needed to replace it soon, so we began the search when I got a job offer in another city (Orlando). So we began looking up cars, and doing some research. However, for some time now I knew I wanted a Subaru. My parents had an old 1984 Subaru GL which reached over 280,000 miles when they sold it. Along with features in my favorite motoring programme Top Gear, and reading online the different things people had to say, my heart was set on a Subaru. We contacted the Mastro Subaru in Sanford, FL when we saw an outback on the website. We had wanted to see how we could put a deposit on a pre-owned vehicle. Sadly that one was spoken for. Not too much after that (within the hour) we saw a shiny, silver Impreza. We called and said we wanted to look at it and potentially buy it. We lived two hours away, so it was a bit difficult for us to head over immediately to test it and sign for it. Well, the sales representative, Kendra, went to make sure they could make this possible for us. She was great. By Thursday we had decided we wanted the car (it had just arrived at the lot as a trade-in and hadn’t even been cleaned). Friday is when I was able to go down, test the car, and get the paperwork ready, as well as put a deposit down. Saturday is when I made my last voyage in my old (2001) Camry. Trusting God would take care of us, we took the plunge and decided to get the car. My fiancée was not with me at the time, but we ended up taking care of the paperwork issue with a very kind guy from sales, Gerald. A few things still were pending, such as getting the other keys, tinting, upholstery work, and what not, but those we did later on. Thank you everyone at Mastro. Not only did you make our initial stay quite a pleasure, but every subsequent visit for whatever quite nice. It’s obvious you guys care about what you do and who you do business with. You guys make complete your slogan: “love, it’s what makes a Subaru a Subaru.” More

The customer service at Mastro Subaru in Sanford Florida is superior to the other Subaru dealerships in the Orlando market. From the moment I spoke to Joe on the phone, they gave me the best price on the 2 is superior to the other Subaru dealerships in the Orlando market. From the moment I spoke to Joe on the phone, they gave me the best price on the 2013 XV Crosstrek, and the other Subaru dealers wouldn't even attempt to match it. Beyond the price, the customer service and personal care that Seth, Kendra, and Francis exhibited should be modeled by any car dealership. I would highly recommend this car dealership to anyone looking for a new or used car. More

Fran did an online sale considering I was out of state. Over the phone he was the perfect gentleman. In person he was even more congenial. The fact that he went the distance to find the rock bottom price a Over the phone he was the perfect gentleman. In person he was even more congenial. The fact that he went the distance to find the rock bottom price and secure the lowest financing meant I was more than happy when I drove off the lot in my new Subaru! Trust me--I did a lot of shopping and it was Fran who offered the best deal. When I arrived, he had everything ready to go and he made the process as painless as possible. More

I was very satisfied with Doug the sales person. He went above and beyond to ensure that we were purchasing a reliable pre-owned vehicle. We will most definatly go back to Mastro Subaru for any future purch above and beyond to ensure that we were purchasing a reliable pre-owned vehicle. We will most definatly go back to Mastro Subaru for any future purchases. More

I recently bought a 2010 Ford Fusion with less than 30,000 miles on it from this dealership and I couldn't be more pleased with this transaction. I was deciding between this car and 2012 Madza 6 i tour 30,000 miles on it from this dealership and I couldn't be more pleased with this transaction. I was deciding between this car and 2012 Madza 6 i touring with approximately the same mileage from another dealership (although it was a rental car). The sales staff did not pressure me in making my decision. They allowed me to sit in their dealership for several hours while I decided with my family. Nate, a product specialist, was extremely professional and classy. He is truly an asset to this company as it is hard to find genuine employees that want to ensure the customer has the best fit for him/her. In my search for the perfect car, I went to many dealerships and I felt as though I was treated best here. I would recommend this dealership and Nate to others. Thank you for helping me find my new car! More

My visit to mastro subaru was the easiest visit i have ever had, to any dealership anywhere in my hunt for the best subaru that my money could buy and found that i needed to say how great the experience w ever had, to any dealership anywhere in my hunt for the best subaru that my money could buy and found that i needed to say how great the experience was in my purchase of my used outback legacy. having bought my second subaru and lost my 1st, an amazing car a newer impreza only thru an accident, where thank god no one was hurt, and someone hit my car while it was parked on the side of the road. which made this an even more amazing experience. thank you mastro subaru. More

We had a great experience in buying a new Outback. The price for the trade in and the cost of the new vehicle expediated the sale. I would strongly recommend this dealership. price for the trade in and the cost of the new vehicle expediated the sale. I would strongly recommend this dealership. More

No sales pressure:-)After researching Subaru's for a year I decided I wanted to own a Subaru. Joe the manager worked to help me find a car in my price range but I didn't find anything before I moved out of s I decided I wanted to own a Subaru. Joe the manager worked to help me find a car in my price range but I didn't find anything before I moved out of state last year. I moved back to Florida and decided it was time to buy. I came back to Mastro Subaru in Sanford because of my experience with the staff a year ago. I found a car in my price range online but it had already been sold. I was disappointed until I received a call from the store manager Joe, a few days later. He had a used 2010 Subaru Outback in my price range that he thought I might be intrested in. Kendra in sales is wonderful, knowledgable and I would highly recommend dealing with her. She helped me with the test drive and answered all my questions about the car. The previous owner traded the 2010 in for a 2013. The car looked brand new! There was not a flaw on that car! I have to say I had some credit issues but Jay in financing was AWESOME and worked his magic! I went in to take a look at the car not expecting to walk out owning that 2010 Subaru but I did. Very, very personable & professional experience and would recommend Mastor Subaru Sanford for purchasing a car! More

My mentally and physically handicap 50 year old brother went to this dealership to trade in a good car that my parents were paying for. This dealership and my brother lied on the credit application to get went to this dealership to trade in a good car that my parents were paying for. This dealership and my brother lied on the credit application to get the deal bought by the bank. He can't afford the $320 payment and now his payment shot up to $457. He has no job and lives at home. He collects a small SS check for being handicapped. When my parents and I went to the dealership and explain the situation they refused to reverse the deal because they are making with the bank over $14,000 between the high interest rate, 5 year payment plan and on his trade and the used car they sold him. BEWARE AND DO YOUR SELF A FAVOR AVOID THIS DEALERSHIP AT ANY COST!!!! UNLESS YOU WANT TO BE TAKEN FOR A BIG RIDE THAT WILL COST YOU LOTS OF MONEY. More

Zero pressure dealer, brought an initial offer that was great, and even then was willing to negotiate further until we reached a deal that I was very satisfied with. Undoubtedly the best experience I've ha great, and even then was willing to negotiate further until we reached a deal that I was very satisfied with. Undoubtedly the best experience I've had buying a car. When a stumbling block around my insurance and upcoming relocation were presented, they offered options instead of roadblocks. I've never experienced a dealer so committed to creating a great experience and a satisfied customer. More