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Subaru North Orlando

Sanford, FL

4.8
532 Reviews
Mastro Subaru sells new Subarus and used cars in the Orlando, Florida area. The location serves the Orlando area, Oviedo, Lake Mary and Deltona. We service all makes of cars and trucks at our service center just south of Lake Mary Blvd. Your business helps us support Southeastern Guide Dogs, an amazing organization service people with vision challenges and veterans with PTSD, among many others. We have ...
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4113 S Orlando Drive

Sanford, FL

32773

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Showing 532 reviews

March 05, 2023

We recently took a leap into the Subaru line. after getting a 2023 ascent, 3 weeks later we also got a 2023 outback. we went to Subaru North Orlando and we couldn't be happier. friendly staff. ju More

by supercuda100
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
i don't remember
Apr 08, 2023 -

Subaru North Orlando responded

Thank you for choosing us to begin with and then also for coming back to see us! We appreciate your business and hope you are continuing to enjoy your Subaru experience!

February 25, 2023

Great service and personal attention throughout my purchase. This was my second Subaru purchase from this dealer. More

by VRain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tito M, Michael C
Apr 08, 2023 -

Subaru North Orlando responded

Thank you for coming back to see us. We appreciate your business!

February 22, 2023

As a long time customer, I’ve been disappointed since the new owners purchased Subaru North Orlando (previously Mastro) in 2020. Their service department will no longer honor the life-time oil changes I was More

by jeffstamer
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Recommend Dealer
No
Employees Worked With
Travis
Apr 08, 2023 -

Subaru North Orlando responded

Jeff, when you are ready to buy your next "Subie", we are offering under the new ownership a complimentary maintenance package. We found that it was easier to have the customers experience the savings early on with their new vehicle instead of keeping up with the recommended services. We hope to have an opportunity to work with you again.

More
February 09, 2023

Pleasant, professional and helpful staff. I have bought 3 Subaru's in the last 4 years. Service department has improved and place at front genuinely concerned advisors willing to listen. More

by CV Bianchi
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kelly J
Apr 08, 2023 -

Subaru North Orlando responded

Thank you for coming to see us! We appreciate you taking the time to review your experience with our service department.

January 05, 2023

Kendall in service continually goes above and beyond to ensure the customer experience within the service department is excellent. I have had some warranty issues on my Ascent and any time I speak with Ke More

by jennifermturner
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Recommend Dealer
Yes
Employees Worked With
Kendall .R
Feb 02, 2023 -

Subaru North Orlando responded

Kendall will be so happy to hear your kind words. Thank you for your business!

January 04, 2023

I purchased the car here and also have them do all of the maintenance. I am fully satisfied with the dealer as I am with the car. I’m near 60 years old and this is by far the best overall car experience I ha More

by William
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Recommend Dealer
Yes
Employees Worked With
Kendall .R
Feb 02, 2023 -

Subaru North Orlando responded

William, we couldn't ask for a better review. Thank you for choosing us!

January 02, 2023

Great service department! The staff was extremely knowledgeable and helpful. Quick and easy oil cgg HD ange. More

by Chris
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Recommend Dealer
Yes
Employees Worked With
Kelly J
Feb 02, 2023 -

Subaru North Orlando responded

Chris, thank you for stopping in!

December 22, 2022

Always dependable and staff upbeat. Especially Inside gals. Waiting room very comfortable . Got last three vehicles there. Fourth in 6 months More

by bdallaportas
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Recommend Dealer
Yes
Employees Worked With
Kelly J, Charlene .
Feb 02, 2023 -

Subaru North Orlando responded

Wow, thank you so much for your business! We appreciate you coming back to see us!

December 22, 2022

Every Subaru dealer I have visited as I traveled across America has been good. Nort Orlando Subaru has been great . Top notch customer service every time I bring my car in. More

by limesti
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jason L, Kelly J, Kendall .R, Charlene ., Jay ., Jessica .
Feb 02, 2023 -

Subaru North Orlando responded

We are glad to hear that you have received great service at all of the Subaru locations you have visited. We were happy to have you stop in!

December 15, 2022

This is a busy dealership but the staff hangs in there and gives excellent service- every time More

by 7thcarney
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shandra
Feb 02, 2023 -

Subaru North Orlando responded

Thank you for rating your experience!

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