Subaru North Orlando - Service Center

First time visit, used the no appointment Express service and was very well impressed. Service Rep. was fast, courteous, and helpful. car ready on time. and was very well impressed. Service Rep. was fast, courteous, and helpful. car ready on time. More

Very friendly service. The service department is organized and efficient. I was in and out faster than their estimated time. Charges were reasonable. Could use more snacks. organized and efficient. I was in and out faster than their estimated time. Charges were reasonable. Could use more snacks. More

As usual The service department was extremely helpful. They met my needs and actually exceed them prompt service and recommendations. I will continue to use them as I have for the past eight years. They met my needs and actually exceed them prompt service and recommendations. I will continue to use them as I have for the past eight years. More

Service advisor John listens and explains well. Also car work done right and car left clean with no traces of oil on driving oil. That’s a plus. work done right and car left clean with no traces of oil on driving oil. That’s a plus. More

MASTRO Subaru has always had first rate customer service. Kelly has always been nice to work with. She is fair and always goes out of the way to be thorough in telling me if I need or don’t need something do Kelly has always been nice to work with. She is fair and always goes out of the way to be thorough in telling me if I need or don’t need something done to my car. I give her an A++. More

Awesome very friendly the best. Always able to accommodate any time frame would recommend. Kendra has assisted with multiple car purchases from here. The best staff. accommodate any time frame would recommend. Kendra has assisted with multiple car purchases from here. The best staff. More

Charlene was fantastic! We had purchased a replacement tire in the past due to a screw in the sidewall. Oddly enough the following week, my wife and son were in Fort Meyers and discovered ANOTHER screw in tire in the past due to a screw in the sidewall. Oddly enough the following week, my wife and son were in Fort Meyers and discovered ANOTHER screw in whet we thought was the same tire. They went to the local dealer (O'Brien) and were SOLD another tire, even though the tire we purchased had a road hazard warranty through any Subaru dealer. The tire we were SOLD was indeed a Continental but was inferior. It was loud while going down the road and undoubtedly would have not allowed Eyesight to perform as it should. Charlene called O'Brien and they agreed to pay for the cost of the new correct replacement tire. Unfortunately we had to purchase yet ANOTHER tire as one tire was out of spec due to being out of spec 4mm (or whatever the requirement is.) Thanks again Charlene! More

Never had a better expierance . We bot our outback from mastro 2years ago. Since we had to take it back a few times for service. They and the new owners are the best. Very Effient, honest and well organize mastro 2years ago. Since we had to take it back a few times for service. They and the new owners are the best. Very Effient, honest and well organized. I would give them 10 Stars. More

Very attentive with review of checkpoints and care wash. All done within an hour from arrival. I would take my Outback there for service every time. All done within an hour from arrival. I would take my Outback there for service every time. More

Very nice dealer to work with Both sales and service Very nice dealer to work with Both sales and service customer service oriented I highly recommend these folks They make you feel part of the Mast Very nice dealer to work with Both sales and service customer service oriented I highly recommend these folks They make you feel part of the Mastro Family More