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249 Reviews of Subaru North Orlando - Service Center
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July 29, 2022
It was my first visit there and I was very pleased with the service. Everyone was very kind and overall pleasant. I would definitely recommend them to anyone. the service. Everyone was very kind and overall pleasant. I would definitely recommend them to anyone. More
by Feron
Employees Worked With
Haley Macedo
July 18, 2022
My vehicle had 14k miles and Service Manager advised 30k service. Kelly just told me the list that needs to be done and I asked why, the response was - Up to you if you want those services or not. That’s a service. Kelly just told me the list that needs to be done and I asked why, the response was - Up to you if you want those services or not. That’s a bad advice from a service advisor telling the client its up to him. I was looking for an explanation why we needed those services. Fast forward to picking up my vehicle, no explanation what they did just showed me the paper work and asked to pay. Apparently they did car wash but the dead bug on my windshield was still there. They offered to have washed again but i declined. My expectation was to get quality service but was really disappointed. I have my other vehicles serviced at Mercedes North Orlando and really a big difference in how customers and handled by the service manager. May have an opportunity to retrain customer relations with this service advisor to remind that customers prefer to be treated with importance and them providing explanation and guidance on the whole process. More
by amiel
Employees Worked With
Kelly J
July 12, 2022
I have always come back to Sanford Subaru for service and repairs since I purchased my Crosstrec in 2017 despite the 2-1/2 hour drive. They are friendly, professional and HONEST! They go above and beyond to repairs since I purchased my Crosstrec in 2017 despite the 2-1/2 hour drive. They are friendly, professional and HONEST! They go above and beyond to make me comfortable during my typically day-long visit. Thank you! More
by suzyq5511
Employees Worked With
Jason L
June 27, 2022
Very professional, fast service, Outstanding service. Would recommend Subaru North for all your service department needs. I will definitely be back there. Would recommend Subaru North for all your service department needs. I will definitely be back there. More
by jimpatty327
Employees Worked With
Haley Macedo
