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Subaru of Ocala
Ocala, FL
12 Reviews
Car Shopping Made Easy
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Exceptional Customer Service
We are committed to providing amazing customer experiences.
We Keep You Going
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 12 reviews
July 25, 2023
A rear wheel bearing went on my 2018 Forrester. I made an appointment, and I left the car for repair. It was all under warranty. They also did an inspection and called me with the recommendations f I made an appointment, and I left the car for repair. It was all under warranty. They also did an inspection and called me with the recommendations for additional service. I had some work done and will schedule the balance of work at another time. The technician sent me a video of his work and the car was ready at the end of the day. Everyone was pleasant and helpful. So happy Jenkins took the dealership over. From the phone call to picking up my car it was a first-class experience. Thanks to the staff! More
by dotlee43
Employees Worked With
All Service staff
Helpful June 18, 2023
Service is the very best, the tec Heaven is on top of everything, She even sends you video of. Her working on your car… Tony the service manager is. Great also. Wesley parts manager knows his invento everything, She even sends you video of. Her working on your car… Tony the service manager is. Great also. Wesley parts manager knows his inventory 🇺🇸🤠🦮 Come in and have the best coffee in town and snacks 🍩☕️…! More
by mackstephen
Employees Worked With
Other Employees :
Wesley
February 25, 2023
Outstanding customer service I loved dealing with everything about this place. I went in for service they had a loaner vehicle waiting for me they had to order parts I was told 2 weeks out they had m everything about this place. I went in for service they had a loaner vehicle waiting for me they had to order parts I was told 2 weeks out they had me back in the next week and done same day so I was able to make my road trip! Cannot say enough good things about this place. More
by SOREN
Employees Worked With
Service center
February 18, 2023
Professional, knowledgeable, friendly, patient and not high pressure. From salesman, Matthew, to Audrey in Closing, to educational techy dude, Marshall, all made it a most pleasant experience. We love our high pressure. From salesman, Matthew, to Audrey in Closing, to educational techy dude, Marshall, all made it a most pleasant experience. We love our new Subaru Outback Wilderness Edition. Oh and the sunglasses and coffee made it all fun. Highly recommend this dealership. They made us feel like family! More
by nickie.connell
Employees Worked With
Matthew, Audrey, Marshall
February 16, 2023
Matthew was professional, knowledgeable, sense of humor and patient. He made trading cars a most pleasurable experience. Especially since we just came in for an oil change with our old Suby. Everyone in th and patient. He made trading cars a most pleasurable experience. Especially since we just came in for an oil change with our old Suby. Everyone in the dealership was so friendly and helpful. And Audrey explained everything so clearly and personalized our closing. And that coffee machine!!! Then we received a call the next day asking if everything with new car was ok! Highly recommend this dealership! Made us feel like family! More
by nickie.connell
Employees Worked With
Rolando Rosado
February 15, 2023
My experience with Jenkins Subaru of Ocala has been outstanding. The professionalism, ethics, and courtesy demonstrated by all whom I dealt with made the excellent experience possible. Easy, comfortab outstanding. The professionalism, ethics, and courtesy demonstrated by all whom I dealt with made the excellent experience possible. Easy, comfortable, no pressure, and everything up front. This is how I believe a car buying experience should be. Special mention to Annette, Randall, Ron, Frank, Audrea and Tyler. Wonderful team whom I would not hesitate to recommend to family and friends. More
by Alexander C
Employees Worked With
Annette, Randall, Ron, Frank, Audrea and Tyler
February 14, 2023
Service and recall on my Subaru Ascent. First time here under the new ownership. Appointment process was quick and easy, service manager was efficient and friendly checking me in. Everythin First time here under the new ownership. Appointment process was quick and easy, service manager was efficient and friendly checking me in. Everything came back to my satisfaction and the complimentary car wash was a bonus. This was my 2nd service on my Subaru, one under the old dealership, first under the new. This servicecall made me feel valued and welcome whereas the last one (old dealership) made me feel rushed and underappreciated. Even though it is an hour and 15 minute drive one way, we will continue to get our Subaru serviced here! More
by jpflum2017
Employees Worked With
Rolando Rosado
February 13, 2023
I’m happy about Jenkins taking over. They are making it feel like a family and buyers feel like they belong. Just bought a Wilderness and absolutely love it! Feel really safe with som They are making it feel like a family and buyers feel like they belong. Just bought a Wilderness and absolutely love it! Feel really safe with some of the drivers that whiz by. More
by lynndabutler
Employees Worked With
Chris, Michael S., Marshall, Tyler
