Subaru of Columbia - Service Center

I feel like I am part of an extended family here. I bought a new (2007) Legacy GT in 2006 when we moved to CoMO and have grown to know the folks in service (Nan, Meredith, and River) and body shop (S I bought a new (2007) Legacy GT in 2006 when we moved to CoMO and have grown to know the folks in service (Nan, Meredith, and River) and body shop (Stuart) over the years through regular maintenance and occasional repairs. Still have (and love) the car after 18 years and they have kept it up to snuff. My wife bought a CrossTrek in 2013 with similar positive experiences. Now getting to know the sales folks again because a friend is interested in a new car and I recommended this dealership right off the bat. Just met Keith and interactions have been great. More

Service and communication was excellent and as promised. Appreciated use of loaner car for the day!! Appreciated use of loaner car for the day!! More

Service was done in the time frame promised. Everyone I talked to was helpful and friendly. Everyone I talked to was helpful and friendly. More

I dropped off our daughter's Toyota 4Runner, which she had purchased used at the Subaru dealership several months ago. It needed an oil change and tire rotation. The service department was short handed a had purchased used at the Subaru dealership several months ago. It needed an oil change and tire rotation. The service department was short handed and we were notified that it may not be ready until the following day. The work was done the following morning and I appreciated the service department doing the overall checks on it, even thought it was not a Subaru. I appreciate Meredith, Nan, River, and Ethan and all their help in making sure things were taken care of. I have been a bit nervous about the change of ownership, but am grateful these folks are still here. Keep up the good work! More

Price and condition was as advertised. After purchase engine light came o. Within 10 miles. Returned vehicle and repair made. Drove 850 mile trip right after repair...no issues! After purchase engine light came o. Within 10 miles. Returned vehicle and repair made. Drove 850 mile trip right after repair...no issues! More

Fixed problem when needed. Arranged for tow. Car was under warranty so cost was zero All was good Arranged for tow. Car was under warranty so cost was zero All was good More

They have convenient hours for basic maintenance items, and when you do the more comprehensive service, they provide loaner cars. and when you do the more comprehensive service, they provide loaner cars. More

Positive experience with all involved. Felt everyone was working to provide all I needed. Always a joy. Felt everyone was working to provide all I needed. Always a joy. More

Midwest Autoworx took 2 weeks and over $8000 and still couldn't figure out what was wrong with my son's WRX these guys figured it out in about a day and once parts got there got us back up on the road. ca couldn't figure out what was wrong with my son's WRX these guys figured it out in about a day and once parts got there got us back up on the road. car runs great, River was awesome. More

Sale experience was great when we bought our new Subaru in 2019. Went in for an oil change today because we are going on a trip this week and Saturday is the only day I could make it in. They do not allow in 2019. Went in for an oil change today because we are going on a trip this week and Saturday is the only day I could make it in. They do not allow appointments for oil changes so I was prepared to wait. When I got there I was told they couldn’t change my oil because too many people were ahead of me and they had no time. It infuriates me that you can’t make an appointment and can’t get an oil change on the one day that you can make it by there. I really think I need to reconsider what manufacture I buy my next new vehicle from. One that it’s service department is more conducive to our family’s very busy lifestyle. More