Subaru of Columbia - Service Center

Neglectful and abusive service center I have had several poor experiences in the service department ranging from the standard dealership mark-up efforts to sell parts that you don't need t I have had several poor experiences in the service department ranging from the standard dealership mark-up efforts to sell parts that you don't need to not addressing the issues brought in for. I have got into arguments with hard headed lube techs on Facebook. After paying $15k two years ago to get an engine shipped across the Atlantic, I brought my car in one last time in complete desperation due to having some sensors going out and throwing the car in limp mode. I get a call saying my car is ready to be picked up. The only problem is there is a ticking noise suspected of being a spun bearing that arose somehow during this service. Abuse? Neglect? Any combination of all of the above. I'm down a colossal investment and back at square one. If you care about your vehicle, DO NOT bring it to be serviced here More

The service is excellent and the work done is usually faster than quoted. They go the extra mile to get me on the road and are very professional in explaining any work to be done. I am called by name whe faster than quoted. They go the extra mile to get me on the road and are very professional in explaining any work to be done. I am called by name when making an appointment and when picking up my vehicle. They also replaced a headlight on my other vehicle, when I asked how to do it. The prices are resonable. I have never had to take my vehicle back to correct any service done. More