Subaru of Fort Myers

People tell me not to have my service done at the dealership because it will cost you more. I wouldn’t go anywhere but Subaru of Fort Myers. They are kind, consistent, professional and I know I’m g dealership because it will cost you more. I wouldn’t go anywhere but Subaru of Fort Myers. They are kind, consistent, professional and I know I’m getting work done by people who really know Subarus. In addition, I think their customer service is excellent. Let me tell you about my experience today with Jason. I went in to drop off my car to have a tire repaired or replaced. I wasn’t sure which but I got a flat tire the night before. I went online and booked my appointment easily. I got there and Jason said he thought it would need to be repaired but said he’d have someone look at it and if it needed to be replaced he’d let me know the price before they did the work (which is their standard practice). Here’s the part I wasn’t thrilled with…40 minutes later I hadn’t heard anything so I asked Jason and he immediately to check on it. He said my car was next up and he would let me know as soon as he had more information. He could see that I was not pleased…usually I’m in and out within 60-90 minutes, but I had brought my laptop and I was getting plenty of work done. But I had a work call coming up (that I thought id be able to take from home but that wasn’t looking likely). Jason can over a little later to tell me that in fact I did need a new tire. He told me the price and then immediately said that he would only charge me 1/2 of that for the inconvenience they caused. I appreciated the gesture but on top of that he offered me a space where I could take my call from a cubicle in a small. office so that I didn’t have to do it from the service waiting area. To me, that’s stellar customer service. Apparently two technicians went home sick but Jason did not lead with that as any kind of excuse. This is why I will continue to have my cars serviced where I buy them…Subaru of Fort Myers. More

Do not buy a used car here. These weasels will say that they inspected the car for safety and they dont. They will sell you a damaged car and not bat an eyelash about it. Of the These weasels will say that they inspected the car for safety and they dont. They will sell you a damaged car and not bat an eyelash about it. Of the well deserved bad rep that car salesmen get this bunch of xxxxxxxx take the crown for being the worst of the worst. They will lie to your face and tell you they will look into any problems you bring them, but wont have the guts to face you and tell you that they dont give a xxxx and wont really help. They will tell you that you bought a car with a bunch of problems "as is" but, bring it back and we will give you a good rate on the labor to fix the car they should have fixed before selling it. Terrible sales managers and I really dont understand how people can be so callous and selfish that they will take advantage of young inexperienced drivers and sell these cars knowing the problems that the car had. Buyer beware. Stay as far away from these clowns as posible. More

Enter TEAM made our very recent purchase very easy. Everyone was very polite, answered our questions, provided suggestions and all very Customer Service focused! Everyone was very polite, answered our questions, provided suggestions and all very Customer Service focused! More

Kim Green and the whole team went above and beyond to help us get the deal we needed to buy our new Subaru!!! help us get the deal we needed to buy our new Subaru!!! More

Amazing customer service we had an awesome experience. with the sales department and the finance department. Will for sure keep using this place. with the sales department and the finance department. Will for sure keep using this place. More

We purchased a beautiful new Forester this week. After contacting through the chat opportunity and indicating which car we were interested in a salesman followed up with a phone call and to set an a After contacting through the chat opportunity and indicating which car we were interested in a salesman followed up with a phone call and to set an appointment. The salesman Amir was friendly and professional and informative. Our experience purchasing the car was not stressful, there was no hard sell. Our salesman Amir and Matt the financial person worked to make the process smooth. Amir offered to show us the service center but because this is our second car from Subaru of Fort Myers we were already familiar with it. My husband and I were pleased with the experience and we love our new car! More

Thanks for a really great experience. Coby and the entire team were knowledgeable, pleasant and understanding if our needs Coby and the entire team were knowledgeable, pleasant and understanding if our needs More

I think this dealership is very responsible and very professional on how they conduct business here. professional on how they conduct business here. More

Arley was my salesperson. He did a great job of contacting me, and getting back to me. I did buy a used 2005 Toyota CV, and feel I got a good deal. So far I love my car. Than He did a great job of contacting me, and getting back to me. I did buy a used 2005 Toyota CV, and feel I got a good deal. So far I love my car. Thank you Arley, you did a professional job! More