Subaru of Fort Myers

Positive experience with the service department! Nick always goes above and beyond for me. Ashley was extremely helpful with assisting me this time, making this a world class experience! Nick always goes above and beyond for me. Ashley was extremely helpful with assisting me this time, making this a world class experience! More

Our car salesman , Matt, and the new customer orientation folks were excellent. We traded in two cars and received money to apply to our purchase of a 2025 Outback. If you trade in more than one vehicle, n folks were excellent. We traded in two cars and received money to apply to our purchase of a 2025 Outback. If you trade in more than one vehicle, note the sales process take a bit longer as they had to work with dealing with 2 cars sold to them and the one we purchased. More

If you are shopping for a vehicle, new or used this is the place go. I spoke with Ashley in sales, so knowledgably and friendly. I explained what I was looking for and she instantly found it! It was incre the place go. I spoke with Ashley in sales, so knowledgably and friendly. I explained what I was looking for and she instantly found it! It was incredible. Their inventory is amazing. Ashley then passed us to Gordo in sales and Paul in financing who then completed the transaction in no time. What a great team. Such a great experience, I highly recommend Subaru of Fort Myers. Ask for Ashley, she listens and will find your forever vehicle!!! Thank you More

We had the BEST car buying experience here at Subaru of Fort Myers! Ashley went above and beyond throughout this whole deal to make sure we found exactly what we wanted at the price we wanted. Roxana, Gary Fort Myers! Ashley went above and beyond throughout this whole deal to make sure we found exactly what we wanted at the price we wanted. Roxana, Gary, and Paul were all super sweet and patient with us throughout the process. We are so grateful for Ashley and her time she spent with us making this car buying experience the best one ever! They all need a raise here! Thank you! More

Ashley and Nick and Craig were helpful, professional, and friendly. Service has always been good. We love our Subaru and Subaru of Ft. Myers! Thank you! friendly. Service has always been good. We love our Subaru and Subaru of Ft. Myers! Thank you! More

Great customer service! Charming lady named Ashley helped me get a coffee and go over new car features. Charming lady named Ashley helped me get a coffee and go over new car features. More

Thank you Kim Green, Ed and all the staff at Subaru of Fort Myers for providing me with a such pleasant experience by listening to my concern and helping me achieve what I needed. For now on, I will only Fort Myers for providing me with a such pleasant experience by listening to my concern and helping me achieve what I needed. For now on, I will only drive a Subaru. More

The sales staff was awesome, the financing individual was a bully, condescending, and not truthful who is no longer with Subaru of Ft. Myers. After 5 months we are still fighting/waiting for a credit for ad a bully, condescending, and not truthful who is no longer with Subaru of Ft. Myers. After 5 months we are still fighting/waiting for a credit for add-ons that were wrongfully added to the our contract. I would not recommend this dealership to anyone. The credit for the wrongful add-ons was approved 3 months ago but somehow it has never reached our lien holder. Calls weekly have not resolved this nightmare. I'm not sure it will ever get resolved and I am out $5,000. Jack Woodring should be ashamed of the handling of this unfortunate event. Buyer beware! More

Bad experience . Took most of the day to buy a used car . Temporary tag expired on 6/25/25 . Still waiting for permanent tag on 6/17/25 . Tag office can’t help u Took most of the day to buy a used car . Temporary tag expired on 6/25/25 . Still waiting for permanent tag on 6/17/25 . Tag office can’t help until it’s past 60 days of purchase . Our USAA credit card was hacked there when using it for part of down payment . . They spelled our name wrong on contract .many numerous crazy credit inquiries on our finances . Finance department will not answer calls or return calls . Travis whom was the finance guy conveniently doesn’t work there in less than a week of purchase . . We are being ignored ! Gordo was a good salesman; but it’s out of his control concerning finance department deceit ! Big disappointment to say the least !! More

I like to buy local and have owned Subarus for over 14 years. I walked into the dealership knowing what vehicle I was going to buy and had done research on the internet to bring me up to speed on the new years. I walked into the dealership knowing what vehicle I was going to buy and had done research on the internet to bring me up to speed on the new vehicle. The salesman and I communicated several times via message, directly by phone, and email (which was difficult at best on their end). We had agreed on an “out the door price”. I called the next morning and went over all the details on the vehicle and verified that the vehicle was available. I related that I would be driving directly to the dealership and making a deposit on the vehicle. The vehicle in turn would be ready in 3-4 days. I arrived at the dealership, and my current vehicle was evaluated for a possible trade in. I signed the proposal, gave all the necessary information requested in order to purchase the vehicle. At my request, “while the paperwork was being prepared”, I was given a tour of a vehicle similar to the vehicle I was purchasing. Then I sat for hours waiting. I finally got up and stated I was going to the bathroom and if we were not going to proceed with the deal when I came back, I was walking out. When I returned I walked up to the sales desk and the salesman related that the car was not available. The sales manager related that there were several miscommunications leading to the car now not being available. I had just called an hour previously to verify the availability of the vehicle. The salesperson and the sales manager were stalling for time attempting to locate another vehicle. If staff would have been straight forward and made me aware of the problem at the first point the manager became aware the vehicle was unavailable I may have still done business with this dealership. Positives: Dealership building is new and the service waiting area is very nice and accommodating. Negatives: -Dealers Fees are the highest of any dealership I shopped (+$400.00) -Salesman did not know the product as well as I did. -Price and bargaining typical manager mill -Unorganized -Email communication dismal I did get the vehicle I was looking to buy. I went with another Subaru dealer whose communication was one third the total with Fort Myers Subaru. I also made contact with four additional dealerships with little communication to arrive at an acceptable deal. One dealership even thanked me for considering them to buy from them even though they did not get a sale. In the future I will look deeper into dealerships that deal with a Costco or Sams auto dealership program. The hassle of bargaining for the price and the dealer fees are definitely worth the effort but tiring and nerve wracking. These do not exist with Sam’s or Costco. One salesman told me the dealership will no longer be doing business through Costco because they make the profit margin so low. Please pay attention to the “dealer fees” dealership to dealership it could be hundreds of dollars. More