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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,124 Reviews

3,124 Reviews of Subaru of Gwinnett - Service Center

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September 14, 2022

Demetrius was fantastic! I love that the dealership is dog friendly, as well. Everyone showed my puppy a ton of love :) More

by MANDYABERCROMBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius
Sep 16, 2022 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 14, 2022

Great service Advisors & great service,my vehicle was ready on time will always be back!!! More

by KAEWOO910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Sep 15, 2022 -

Subaru of Gwinnett responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

September 13, 2022

I stopped in for express service oil change and tire rotation and after a brief wait was helped. It was a smooth and generally quick service. I'd say to expect dealership prices but overall the people More

by 000.ADAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby
Sep 15, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 11, 2022

Shaun was very helpful with explaining everything. Service was wonderful. AND my car appreciated the wash. More

by DANMELOHERRON
Recommend Dealer
Yes
Employees Worked With
Shaun Feltner
Sep 12, 2022 -

Subaru of Gwinnett responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 10, 2022

Easy to make an appointment and even though there were at least 6 cars in front of me, I was still tended as soon as I pulled in. Nice place to wait with a variety of seating options. More

by Izzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Garcia
Sep 12, 2022 -

Subaru of Gwinnett responded

Hi Izzy, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

September 08, 2022

The appointment set up was easy. They greeted me warmly. They listened to my service requests. I received a timely text with additional concerns to be addressed. They completed o More

by SCOVODE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kulcsar
Sep 11, 2022 -

Subaru of Gwinnett responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

September 07, 2022

Lost a star because it took over two hours to change the oil and rotate the tires. But then I wasn't charged for it. More

by SMPreston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Garcia
Sep 10, 2022 -

Subaru of Gwinnett responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (678) 475-3500.

September 06, 2022

Subaru of Gwinnett's service is always quick and top notch. Even on a busy holiday weekend the managed to get my service, recall, software update, and tires done in a timely manner. Grateful for the loa More

by MONIQUEKELLYNP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Subaru of Gwinnett responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 03, 2022

The dealership is clean and the people are nice. There seemed to be up charges on my bill that I had to change three times. More

by D.ALLEN1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodie
Sep 05, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your feedback! We hope to be of service to you again! Take care!

September 02, 2022

Issa is great! Enjoyed working with him. One star off because the prices are insane for repairs. More

by CROBBINS80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa Kone
Sep 05, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! Our team is available should you require any extra help.

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