Subaru of Gwinnett - Service Center

Subaru is the Chick-fil-A of the car dealership industry. From the customer service all the way down to the snacks and beverages From the customer service all the way down to the snacks and beverages More

The facility was top notch and, immaculate. Jeff was very attentive and knowledgeable. Kept me updated which I appreciated. Jeff was very attentive and knowledgeable. Kept me updated which I appreciated. More

Always a pleasant experience in this service Department. Very professional, helpful staff, with a comfortable waiting area. Very professional, helpful staff, with a comfortable waiting area. More

Excellent service. Helpful and friendly staff. Had the accessory I asked for in stock and was installed Helpful and friendly staff. Had the accessory I asked for in stock and was installed More

Service department is very efficient and attentive. Waiting room is fantastic and has snacks and TV. Waiting room is fantastic and has snacks and TV. More

Excellent service from start to finish. Jamill was really good at taking care of our needs. Hospitality bar was top notch. Just a wonderful experience that I’d just as soon not had but the Jamill was really good at taking care of our needs. Hospitality bar was top notch. Just a wonderful experience that I’d just as soon not had but the service department were life savers. More

I can't say enough about Subaru. From the time that I stepped in to look at cars to present day (7 months later), the customer service and helpfulness blows my mind. Everyone is so p From the time that I stepped in to look at cars to present day (7 months later), the customer service and helpfulness blows my mind. Everyone is so patient, kind, and friendly. They impress me on every interaction. I always love to brag about them to others when I'm asked about my car (Crosstrek). More

Service writer Brittany Cotton was efficient, took care of me with minimal wait. No problem with the coupon I had and the express service was done with the charge I anticipated - no surprises. Waiting ro of me with minimal wait. No problem with the coupon I had and the express service was done with the charge I anticipated - no surprises. Waiting room was clean with complementary drinks and snacks. Only negative is that the new building does not allow you to see your vehicle being serviced. You always wonder what goes on when you can't see... More

Once again, the service I received was excellent. This time I had an appointment and was in and out in a little over an hour. This time I had an appointment and was in and out in a little over an hour. More

Misdiagnosis of a CVT transmission. The attempted repair was a CVT pump replacement only to have the transmission fail 400 miles later The attempted repair was a CVT pump replacement only to have the transmission fail 400 miles later More