Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Subaru of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.6
507 Reviews
Welcome to Subaru of Naples, your premier Subaru dealership proudly serving Naples, Marco Island, Bonita Springs, and surrounding communities. We are honored to have you visit our website and learn more about what makes us more than just a car dealer—we are a dedicated member of the Southwest Florida community.
Contact Dealership

1410 Solana Rd

Naples, FL

34103

Directions

By Type

Showing 507 reviews

May 24, 2025

Don is a polite and professional. Also the love for dogs. After the 2003 Envoy 21 years died. Always wanted a Subaru. So far so go. Thanks 😊 More

by robertbherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2025

Friendly, professional. Kept me informed at every step., thank you for helping us maintain our investment. More

by JOANNE.ASHFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
May 24, 2025

Excellent customer service. Johnny does his best to deliver ontim, complete and good customer service. More

by THCCHUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Ortiz
Report | Print
May 24, 2025

Came in after trip to Georgia. Oil was at 0 GMC service looked pretty busy, but Dave said he could fit me in. All staff have always been courteous and professional and do not try t More

by JERRYH505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Straubb
Report | Print
May 23, 2025

I brought the car in for a big 60l service I live 50 miles away. There is a dealer closer but I felt uncomfortable with them. Happly DeVoe Subaru was a very good choice. They are professional. Matthe More

by VAILSUE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
May 24, 2025 -

Subaru of Naples responded

Hi Sue, thank you for making the drive to Subaru of Naples and for trusting us with your 60K service! We’re thrilled to hear Matthew Bowling exceeded your expectations and that you felt confident and cared for throughout the process.

May 23, 2025

Purchase was a pleasure as salesperson was not at all "pushy" which a lot are! He was very knowledgeable, helpful & most pleasant. Thank you Don for a great experience. More

by debbirosen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2025 -

Subaru of Naples responded

Hi Debbi, thank you for the kind words! We're so glad Don made your experience at Subaru of Naples enjoyable with his helpful and relaxed approach. We truly appreciate your feedback!

May 23, 2025

Excellent service. In and out in no time. Great customer service through Johnny. Well done! More

by GARYRAIMONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
May 24, 2025 -

Subaru of Naples responded

Hi Gary, thank you for the great feedback! We're happy to hear Johnny took great care of you and made your visit quick and easy.

May 23, 2025

Quick, thorough, and friendly. Explained everything done.will help keep me driving Subaru for a long time More

by gjmass52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josselyne Martinez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2025 -

Subaru of Naples responded

Hello, thank you for sharing your experience! We're happy everything was clearly explained and that our team made your visit a positive one. Here's to many more miles in your Subaru!

May 23, 2025

Bad experience in silverthorne colorado. Back in Florida, Naples Subaru was great! Will be back More

by rpcasola12
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
May 24, 2025 -

Subaru of Naples responded

Thank you for the feedback! We're happy we could provide the positive experience you deserve here at Subaru of Naples. See you next time!

May 21, 2025

Routine maintenance that took 2 hours instead of the one hour I was told. Not a major problem! More

by ejelwood
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 22, 2025 -

Subaru of Naples responded

Thank you for your patience and understanding. We apologize for the longer-than-expected wait during your routine maintenance. While we aim to stay on schedule, we appreciate your flexibility and are glad it wasn’t a major issue. We look forward to serving you more efficiently next time!

May 23, 2025 -

Subaru of Naples responded

Thank you for your feedback! We're glad everything went smoothly overall. We understand the delay was unexpected and appreciate your patience. We'll work on improving efficiency moving forward and hope to improve during your next visit!

1
2
...
51