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Subaru of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.7
578 Reviews
Welcome to Subaru of Naples, your premier Subaru dealership proudly serving Naples, Marco Island, Bonita Springs, and surrounding communities. We are honored to have you visit our website and learn more about what makes us more than just a car dealer—we are a dedicated member of the Southwest Florida community.
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1410 Solana Rd

Naples, FL

34103

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Showing 578 reviews

May 11, 2025

Wow, What a positive, thoughtful and stress free car buying experience! Don is very professional, friendly and knowledgeable. I have never in my life seen a sales person spend so much time with me afte More

by scklabluvr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Subaru of Naples responded

Hi, thank you so much for sharing your experience! We're thrilled to hear that Don made your car buying process so positive and stress-free. We truly appreciate your recommendation and look forward to serving you and your friends in the future!

May 10, 2025

Johnny does a great job! It’s great to have a service rep that you trust. Always very polite and respectful! More

by wscrab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales dept. ?
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May 11, 2025 -

Subaru of Naples responded

We appreciate your thoughtful feedback! It’s great to hear that Johnny continues to provide polite, respectful service you can rely on. Thank you for choosing Subaru of Naples!

May 10, 2025

The service and professionalism was great. The facility is top notch.. I will return again. More

by MAUIJEANIE202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2025 -

Subaru of Naples responded

Thank you, Jeanie! We're so glad to hear you were pleased with the service, professionalism, and our facility. We appreciate your kind words and look forward to welcoming you back to Subaru of Naples in the future.

May 10, 2025

Service department is the worst. Did not fix what I brought vehicle in for. Brought it back and still did not fix problem. Now they want me to bring it back a third time. I am go More

by helies4653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Harrison
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May 13, 2025 -

Subaru of Naples responded

Hello, We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We strive to provide excellent service, and we sincerely apologize for not meeting your expectations. We’d like to make this right. Please feel free to reach out to us at your convenience so we can make this right. We’re committed to resolving this for you. Thank you for your patience.

May 10, 2025

Very accommodating with giving me a rental so I could keep my appointments and staying open until 6:00 so I could exchange them. More

by stewarsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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May 11, 2025 -

Subaru of Naples responded

Thank you for the kind words! We're glad you experienced great service and responsiveness from the team at DeVoe Buick GMC.

May 10, 2025

Joe was excellent to work with. Car was repaired and returned to me in a timely manner. More

by georgewkf4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mullan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kostien Jano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josselyne Martinez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotty Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2025 -

Subaru of Naples responded

Hello George, Thank you for your kind words! We’re glad to hear that Joe provided excellent service and that your car was repaired and returned in a timely manner. We appreciate your feedback and look forward to assisting you again in the future!

May 10, 2025

Service rep Matt was very professional and helpful. Because 60k service is extensive he set me up in a loaner. Very customer centered. More

by walworthjim0045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a service visit
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May 11, 2025 -

Subaru of Naples responded

Hello, Thank you for sharing your experience! We’re happy to hear that Matt provided professional and helpful service, and that he took the extra step of setting you up with a loaner for your 60k service. We truly value your feedback and are glad to know you had a positive experience!

May 10, 2025

Great responsiveness, great service . ............... .. .. .. .. .. .. . .. .. .. . More

by dukepointer
Recommend Dealer
Yes
Employees Worked With
Gary Harrison, Buick/GMC service
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May 11, 2025 -

Subaru of Naples responded

Thank you for the kind words! We're glad you experienced great service and responsiveness from the team at DeVoe Buick GMC.

May 10, 2025

Very satisfied Johnny my service technician is great! Always answers all my questions and very courteous! Thank you! More

by PHYLLISBELZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2025 -

Subaru of Naples responded

Thank you, Phyllis! We're so glad to hear you're very satisfied with your experience and that Johnny continues to provide courteous, knowledgeable service. We truly appreciate your kind words!

May 10, 2025

I took my 2025 At4x AEV GMC 2500 in to have my tailgate repaired. When I picked up my truck the wrap on the tailgate was not installed right. I did bring it up to my service adviser. This means I’ll have t More

by TKDMASTER871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Golden
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May 13, 2025 -

Subaru of Naples responded

Thank you for sharing your experience. We understand how inconvenient it can be to return for a follow-up repair, especially with the distance you travel. We're glad to hear the collision center will handle the wrap at no extra cost, and we appreciate your patience as Julie coordinates the next steps. If there's anything further we can do to assist, please don’t hesitate to let us know.

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