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Subaru of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.7
613 Reviews
Welcome to Subaru of Naples, your premier Subaru dealership proudly serving Naples, Marco Island, Bonita Springs, and surrounding communities. We are honored to have you visit our website and learn more about what makes us more than just a car dealer—we are a dedicated member of the Southwest Florida community.
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1410 Solana Rd

Naples, FL

34103

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Showing 613 reviews

June 22, 2025

Service advisor and the gentleman that received the truck when I arrived were courteous. Rated 4 not five stars because dipstick was left partly out of hole and washer fluid was not filled although the low w More

by dmarsh04538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 23, 2025 -

Subaru of Naples responded

Thank you for sharing your experience. We’re happy to hear our service advisor and the team were courteous. We regret the oversight with the dipstick and washer fluid and appreciate you bringing it to our attention so we can do better.

June 22, 2025

Always great attention to details when checking the car and being thorough in their service. More

by Jrsamms
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales
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Jun 23, 2025 -

Subaru of Naples responded

Thank you for your kind words. We’re glad our team consistently provides thorough and detailed service to keep your car in great shape.

June 22, 2025

Great customer service Joe kept me informed during the process of getting my car repaired.I was really impressed with how quickly they got it done. More

by 2015 xc60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe service Dept
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Jun 23, 2025 -

Subaru of Naples responded

Thank you for your feedback. We're glad Joe kept you informed throughout the repair process and that the work was completed quickly. We appreciate you choosing us for your service needs.

June 22, 2025

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by SIXLAWS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
xx
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Jun 23, 2025 -

Subaru of Naples responded

Thank you for the 5-star rating! We're thrilled you had a great experience and appreciate your support.

June 22, 2025

Pleasant greeting when arrived, good, timely communication, assistance with all concerns. Accurate cost. Speedy check in and pickup process More

by NJHIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Jun 23, 2025 -

Subaru of Naples responded

Thank you for the positive feedback. We’re glad you experienced a pleasant greeting, clear communication, and smooth service from check-in to pickup. We appreciate you trusting us with your vehicle.

June 21, 2025

I’ve had nothing but a great experience at Subaru. I just acquired my second lease and I’m very satisfied with their customer service. I appreciate Kos and his great customer service skills and for go More

by victoria.ann612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kostien Jano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Subaru of Naples responded

Thank you, Victoria. We’re delighted to hear you’ve had consistently great experiences with us and appreciate your loyalty. Kos and the entire team will be glad to know their efforts made a difference. We look forward to continuing to provide you with attentive service and a safe driving experience.

June 21, 2025

I don’t like writing essays only yes or no, please stop asking me to write essays, Please!!!!! More

by MAGRUDER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t contact sales
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Jun 23, 2025 -

Subaru of Naples responded

Thank you for the 5-star rating! We're happy to hear you had a great experience and appreciate your support.

June 21, 2025

Good responsiveness. Easy to schedule the work. Good turnaround time. Shuttle ride both ways was great. More

by Paul Stacy
Recommend Dealer
Yes
Employees Worked With
Joseph
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Jun 23, 2025 -

Subaru of Naples responded

Thank you, Paul. We’re glad scheduling was easy, the turnaround time met your expectations, and you enjoyed the shuttle service both ways. We appreciate your feedback.

June 21, 2025

Everyone very pleasant and the work was done in a timely manner. My service adviser Matthew was great. More

by debbie38
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Jun 23, 2025 -

Subaru of Naples responded

Thank you, Debbie. We're pleased to hear you had a positive experience and that Matthew provided excellent service. We appreciate your feedback.

June 20, 2025

Everyone polite especially my service advisor John Ortiz. Helpful and answered all my questions. I will return for further service as it comes necessary. More

by nolimit49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
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Jun 21, 2025 -

Subaru of Naples responded

Hi, thank you for the kind words! We're glad John Ortiz and the team were polite, helpful, and answered all your questions. We look forward to serving you again at Subaru of Naples!

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