Subaru of Naples

I have never been my more upset with this representative Joseph Rondinrlli. I expected a message with the status of my car. This guy left work early and failed to let us know what was wrong with my car. I l Joseph Rondinrlli. I expected a message with the status of my car. This guy left work early and failed to let us know what was wrong with my car. I left numerous messages and no response. He messaged me numerous times to apologize to the point I have had enough. I will only deal with Johnny Ortiz from now on. Hi Marabeth, I wanted to apologize to you and your husband for not getting back to you yesterday afternoon. I did not have an update prior to leaving for my dentist appointment. I was planning on coming back and following up however, the work I had to have done took much longer than I expected. My sincere apologies. -- JOSEPH RONDINELLI Hi! This is your advisor JOSEPH at DeVoe Buick GMC & Subaru. Thanks again for doing business with us. Holler if you have any questions at all! More

I have always had a good experience with the dealership. In the past we were able to get our car washed anytime but that stopped. It would be great if that was resumed. In the past we were able to get our car washed anytime but that stopped. It would be great if that was resumed. More

Service, as always, was friendly, prompt, accurate and professional. I was kept posted on the progress and, when work was completed, a comprehensive review was given. Excellent service!! professional. I was kept posted on the progress and, when work was completed, a comprehensive review was given. Excellent service!! More

John at the service desk was wonderful! Very professional and knowledgeable. I was very pleased with the speed of service. Patricia Petkovski Very professional and knowledgeable. I was very pleased with the speed of service. Patricia Petkovski More

I always have a great experience at Naples Subaru. They keep me informed about progress and they don’t try to upsale me. I live in Ft. Myers and could go to the dealer ip here which is much closer but They keep me informed about progress and they don’t try to upsale me. I live in Ft. Myers and could go to the dealer ip here which is much closer but I get far better service in Naples. My wife takes her Subaru to Fort Myers and hates every minute of it. Keep up the good work. More

Didn’t seem to be interested in doing business. Told us to return to our NY dealer to get deal we wanted Told us to return to our NY dealer to get deal we wanted More

Johnny is fabulous! Always a good experience. I have found the service department to b very efficient and helpful. Always a good experience. I have found the service department to b very efficient and helpful. More

I’m always greeted with a smile. Everyone is very professional. I like that the service mechanic sends a video of what’s bring done to my car and I never feel pressured to do anythin Everyone is very professional. I like that the service mechanic sends a video of what’s bring done to my car and I never feel pressured to do anything extra. The waiting area is clean, comfortable and has plenty of beverages and snacks. More

Sales staff were knowledgeable and helpful with the sale and assistance. A shout out to Tyler Callaway and assistance. A shout out to Tyler Callaway More

Efficient and customer-focused. I also appreciate a free-rental if the service takes longer than 2-3 hours I also appreciate a free-rental if the service takes longer than 2-3 hours More