Subaru of Naples

Johnny is fabulous! Always a good experience. I have found the service department to b very efficient and helpful. Always a good experience. I have found the service department to b very efficient and helpful. More

I’m always greeted with a smile. Everyone is very professional. I like that the service mechanic sends a video of what’s bring done to my car and I never feel pressured to do anythin Everyone is very professional. I like that the service mechanic sends a video of what’s bring done to my car and I never feel pressured to do anything extra. The waiting area is clean, comfortable and has plenty of beverages and snacks. More

Sales staff were knowledgeable and helpful with the sale and assistance. A shout out to Tyler Callaway and assistance. A shout out to Tyler Callaway More

Efficient and customer-focused. I also appreciate a free-rental if the service takes longer than 2-3 hours I also appreciate a free-rental if the service takes longer than 2-3 hours More

Didn’t seem to be interested in doing business. Told us to return to our NY dealer to get deal we wanted Told us to return to our NY dealer to get deal we wanted More

Everyone at Subaru Naples made the experience pleasant and easy. Josselyne was out main contact and she was always available and quick to respond to any questions or concerns, and to just follow up and and easy. Josselyne was out main contact and she was always available and quick to respond to any questions or concerns, and to just follow up and keep us informed as the process of ordering our car went on. Jack DeVoe gave excellent instructions on the use of our new car and how to work the technology. The service group reached out and introduced themselves to us, and helped us to order a cargo mat, and the form and document part was easier than it ever has been for us. Excellent service and, again, highly recommend Josselyne for her professionalism combined with her great personality. More

It was a pleasure to work with Scotty. He really listened to what we were looking for and did not try to pressure us into buying something that we really did not want. We will not hesit He really listened to what we were looking for and did not try to pressure us into buying something that we really did not want. We will not hesitate to refer friends and family to Scotty and DeVoe Subaru. Also we want to say how very impressed we were with Jack DeVoe. A very kind and knowledgeable young man! He went over every feature in our vehicle and answered all of our questions. More

The entire experience was fantastic and I love the vehicle. Looking forward to working with the service team in the future vehicle. Looking forward to working with the service team in the future More

Service rep Gary is one of the best ever. Service tech diagnosed the problem quickly, installed the part, tested truck and I am back in business. Good job. Service tech diagnosed the problem quickly, installed the part, tested truck and I am back in business. Good job. More

I went to DeVoe GMC to have my car repaired. I was hesitant to go because I felt that the previous time I went that I was not treated fairly. So I went back with a major repair needed and wan I was hesitant to go because I felt that the previous time I went that I was not treated fairly. So I went back with a major repair needed and wanted to go to the dealer to hopefully make things right. This time, I had to ask to explain what exactly I just paid several thousand dollars for as the representative didn’t feel the need to explain anything to me. I presented a coupon ( up to $200.00 ) which I exceeded and was told that it was on my bill, the $200.00 on the paperwork was for them diagnose my repair that would go towards the bill. My paperwork stated that my car was washed and interior cleaned at no charge when in fact it wasn’t touched at all. I just feel that if you spend that kind of money on a service, someone should be able to explain to you what was done and maybe just be a decent person/ employee since I just paid so much money. The whole process has me not going back to DeVoe. Also, I had my transmission repaired and now when I put my car in park, the dashboard says that it’s not in park. I just don’t want to take it back to fix because that will be more money, even though that didn’t happen before More