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Subaru of Naples
Naples, FL
581 Reviews
Welcome to Subaru of Naples, your premier Subaru dealership proudly serving Naples, Marco Island, Bonita Springs, and surrounding communities. We are honored to have you visit our website and learn more about what makes us more than just a car dealer—we are a dedicated member of the Southwest Florida community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed - 5:00 PM
Sunday Closed - 5:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed - 5:00 PM
Sunday Closed - 5:00 PM
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Showing 581 reviews
December 11, 2009
DeVoe's service dept is disapointing. I have had bad experiance every time I bring my vehicle in for repair. They don't fix the problems correctly/first time. They treat women like they dont know what t experiance every time I bring my vehicle in for repair. They don't fix the problems correctly/first time. They treat women like they dont know what they are talking about & ignore what they have to say. Also they scratched my vehicle 2x and never fixed the scatches even after the fact (I took pictures of the proof)the rim on the vehicle is now damaged. My husband gets more respect & is able to get the vehicle fixed with no problems. We ordered a decal kit, but once we picked it up, it was the wrong decal - they gave me the run around & treated me with disrespect when I went to pick it up (my husband wasnt present). The decal was supposed to be white & the ID code was circled on the paper work. We received a black decal with a totally different code & they told us that was the one we ordered. I havent been pleased yet with the services dept & will probably not return! *I really enjoy the retail dept at DeVoe & enjoy how they treat us. They also give us pretty good deals (we bought 2 vehicles from DeVoe - myself a total of 3 & love them)... but like I stated, the service dept is not all that great. More
by unknownunknown222
Employees Worked With
John & unknown
