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Subaru of Naples - Service Center

Naples, FL

4.5
336 Reviews
Call Service Center (239) 649-1400

336 Reviews of Subaru of Naples - Service Center

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May 23, 2025

Quick, thorough, and friendly. Explained everything done.will help keep me driving Subaru for a long time More

by gjmass52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josselyne Martinez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025

Excellent service. In and out in no time. Great customer service through Johnny. Well done! More

by GARYRAIMONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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May 23, 2025

I brought the car in for a big 60l service I live 50 miles away. There is a dealer closer but I felt uncomfortable with them. Happly DeVoe Subaru was a very good choice. They are professional. Matthe More

by VAILSUE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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May 21, 2025

Routine maintenance that took 2 hours instead of the one hour I was told. Not a major problem! More

by ejelwood
Recommend Dealer
Yes
Employees Worked With
Chris
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May 22, 2025 -

Subaru of Naples responded

Thank you for your patience and understanding. We apologize for the longer-than-expected wait during your routine maintenance. While we aim to stay on schedule, we appreciate your flexibility and are glad it wasn’t a major issue. We look forward to serving you more efficiently next time!

May 23, 2025 -

Subaru of Naples responded

Thank you for your feedback! We're glad everything went smoothly overall. We understand the delay was unexpected and appreciate your patience. We'll work on improving efficiency moving forward and hope to improve during your next visit!

May 20, 2025

Routine maintenance done well It included a new battery replacing the original five year old battery More

by ARTHURTHEQ
Recommend Dealer
Yes
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May 21, 2025 -

Subaru of Naples responded

Thank you, Arthur! We’re glad your maintenance and battery replacement were done promptly and that you found our waiting area comfortable. We appreciate your feedback!

May 20, 2025

Awesome dealership and employees! Very fair and professional. Easy to work with. Very accommodating Highly recommend this dealership. More

by JONBAILEYSEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Subaru of Naples responded

Thank you, Jon! We’re thrilled to hear you found our dealership and team fair, professional, and accommodating. We truly appreciate your recommendation and look forward to serving you again at Subaru of Naples!

May 20, 2025

Routine maintenance and battery replacement done in a timely manner. Well maintained and comfortable customer waiting area. More

by ARTHURTHEQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No dealings with sales
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May 21, 2025 -

Subaru of Naples responded

Thank you, Arthur! We’re glad your maintenance and battery replacement were done promptly and that you found our waiting area comfortable. We appreciate your feedback!

May 20, 2025

Professional dealership. Service department always goes above and beyond. Professional, fair and efficient team. Highly recommend this location. More

by JONBAILEYSEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny in service is the best!
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May 21, 2025 -

Subaru of Naples responded

Thank you, Jon! We’re happy to hear our service team consistently delivers professional and fair service. Your recommendation is truly appreciated!

May 20, 2025

Appointment was for 10:00. They were ready for me. I was in and out in an hour. Washed and vacuumed the car as a courtesy. More

by JOHNNIESUE6
Recommend Dealer
Yes
Employees Worked With
David Strauss
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May 21, 2025 -

Subaru of Naples responded

Thank you, Johnnie! We’re happy to hear your appointment was on time and quick, and that you enjoyed the complimentary wash and vacuum. We appreciate you choosing us!

May 19, 2025

Service was prompt, straight forward. Unfortunately no car was service included Service advisor was efficient, polite More

by Llamp1
Recommend Dealer
Yes
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May 20, 2025 -

Subaru of Naples responded

Thank you for your feedback. We’re happy to hear the service was prompt and that our advisor was polite and efficient. We’ll do our best to make sure your next visit fully meets your expectations.

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