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Subaru of Naples - Service Center

Naples, FL

4.6
425 Reviews

425 Reviews of Subaru of Naples - Service Center

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September 16, 2025

When I initially came to purchase my vehicle here, I was ignored by the sales manager when I walked in. However, the service department has been outstanding! More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary in Service is awesome
Sep 16, 2025 -

Subaru of Naples responded

Hi Sue, Thank you for sharing your experience. We’re sorry to hear about your initial visit, but we’re glad our service department has provided outstanding support since then. Your feedback is appreciated, and we’ll use it to improve every part of the customer experience at Moran Buick GMC

September 03, 2025

Once again,Dave has hit it out of the ballpark! Knowledgeable & courteous and humorous,he goes above and beyond with his excellent customer service skills. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in the Service center
Sep 04, 2025 -

Subaru of Naples responded

Thank you for sharing your experience! I am thrilled to hear that Dave continues to provide knowledgeable, courteous, and even humorous service while going above and beyond. We are glad he could make your visit to DeVoe Buick GMC exceptional.

June 24, 2025

Johnny managed was very efficient and well organized. Took good care of my service. Very pleased. More

by billhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Service
Jun 25, 2025 -

Subaru of Naples responded

Thank you for sharing your positive experience. We’re glad Johnny managed your service efficiently and took great care of your vehicle. Your satisfaction means a lot to us!

Jun 25, 2025 -

Subaru of Naples responded

Thank you, Bill. We're glad to hear Johnny was efficient, organized, and took great care of your service. We appreciate your kind feedback!

June 23, 2025

DeVoe has a great service center! I have been going there over thirty years. They have never disappointed me with any repair. I have a 2006 Buick Lucerne CXL that looks as it did the More

by MLBURNS129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Snyder
Jun 24, 2025 -

Subaru of Naples responded

Thank you for your incredible loyalty and kind words. We’re honored to have earned your trust over the past thirty years and thrilled to hear your 2006 Buick Lucerne is still in such great shape. It means a lot that you continue to choose DeVoe, even from Fort Myers. We truly appreciate your continued support.

Jun 25, 2025 -

Subaru of Naples responded

Thank you so much for your kind words and loyalty over the past thirty years. We're honored that you continue to trust DeVoe with your Buick Lucerne and choose to make the trip from Fort Myers. It’s wonderful to hear your vehicle is still turning heads, and we’re proud to have earned your trust with every visit. We truly appreciate your continued support!

June 23, 2025

Service was done quickly and service dept team was professional and polite and answered my questions. More

by CKINGSMORE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Jun 23, 2025 -

Subaru of Naples responded

Thank you for your feedback. We're glad to hear your service was completed quickly and that our team was professional, polite, and responsive to your questions. We appreciate your visit.

June 23, 2025

Johnny was nice. He priced out and made recommendations based on my car milage. He did not let me know ahead of time what my oil change was goin to be though. The pri More

by egle1250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Jun 24, 2025 -

Subaru of Naples responded

Thank you for your feedback. We’re glad to hear Johnny was helpful and provided mileage-based recommendations. We appreciate you bringing up the oil change pricing communication, and we’ll be sure to improve on that moving forward. Thank you for choosing Subaru of Naples.

June 23, 2025

Very Professional and courteous service support . Support manager provided recommendations and suggestions on the care of the car . More

by nmdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz
Jun 24, 2025 -

Subaru of Naples responded

Thank you for your kind words. We're glad you received professional and courteous service, and that our support manager was able to offer helpful recommendations for your vehicle. We appreciate your feedback.

June 23, 2025

John in service department was knowledgeable and helpful as well as efficient.I highly recommend him. More

by MELODIEDRAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John ortiz
Jun 24, 2025 -

Subaru of Naples responded

Thank you, Melodie. We're glad to hear John provided knowledgeable and efficient service. We appreciate your recommendation and look forward to seeing you again.

Jun 25, 2025 -

Subaru of Naples responded

Thank you for the kind words! We're so glad to hear John provided helpful, efficient service and made a great impression. We’ll be sure to pass along your recommendation!

June 22, 2025

Service advisor and the gentleman that received the truck when I arrived were courteous. Rated 4 not five stars because dipstick was left partly out of hole and washer fluid was not filled although the low w More

by dmarsh04538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 23, 2025 -

Subaru of Naples responded

Thank you for sharing your experience. We’re happy to hear our service advisor and the team were courteous. We regret the oversight with the dipstick and washer fluid and appreciate you bringing it to our attention so we can do better.

June 22, 2025

Always great attention to details when checking the car and being thorough in their service. More

by Jrsamms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales
Jun 23, 2025 -

Subaru of Naples responded

Thank you for your kind words. We’re glad our team consistently provides thorough and detailed service to keep your car in great shape.

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