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Subaru of Naples - Service Center

Naples, FL

4.6
422 Reviews
Today: 7:30 AM - 6:00 PM Open Now
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422 Reviews of Subaru of Naples - Service Center

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June 23, 2025

Service was done quickly and service dept team was professional and polite and answered my questions. More

by CKINGSMORE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Jun 23, 2025 -

Subaru of Naples responded

Thank you for your feedback. We're glad to hear your service was completed quickly and that our team was professional, polite, and responsive to your questions. We appreciate your visit.

June 22, 2025

Pleasant greeting when arrived, good, timely communication, assistance with all concerns. Accurate cost. Speedy check in and pickup process More

by NJHIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jun 23, 2025 -

Subaru of Naples responded

Thank you for the positive feedback. We’re glad you experienced a pleasant greeting, clear communication, and smooth service from check-in to pickup. We appreciate you trusting us with your vehicle.

June 22, 2025

Service advisor and the gentleman that received the truck when I arrived were courteous. Rated 4 not five stars because dipstick was left partly out of hole and washer fluid was not filled although the low w More

by dmarsh04538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 23, 2025 -

Subaru of Naples responded

Thank you for sharing your experience. We’re happy to hear our service advisor and the team were courteous. We regret the oversight with the dipstick and washer fluid and appreciate you bringing it to our attention so we can do better.

June 22, 2025

Always great attention to details when checking the car and being thorough in their service. More

by Jrsamms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales
Jun 23, 2025 -

Subaru of Naples responded

Thank you for your kind words. We’re glad our team consistently provides thorough and detailed service to keep your car in great shape.

June 22, 2025

Great customer service Joe kept me informed during the process of getting my car repaired.I was really impressed with how quickly they got it done. More

by 2015 xc60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe service Dept
Jun 23, 2025 -

Subaru of Naples responded

Thank you for your feedback. We're glad Joe kept you informed throughout the repair process and that the work was completed quickly. We appreciate you choosing us for your service needs.

June 22, 2025

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by SIXLAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
xx
Jun 23, 2025 -

Subaru of Naples responded

Thank you for the 5-star rating! We're thrilled you had a great experience and appreciate your support.

June 21, 2025

Everyone very pleasant and the work was done in a timely manner. My service adviser Matthew was great. More

by debbie38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Jun 23, 2025 -

Subaru of Naples responded

Thank you, Debbie. We're pleased to hear you had a positive experience and that Matthew provided excellent service. We appreciate your feedback.

June 21, 2025

I don’t like writing essays only yes or no, please stop asking me to write essays, Please!!!!! More

by MAGRUDER83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t contact sales
Jun 23, 2025 -

Subaru of Naples responded

Thank you for the 5-star rating! We're happy to hear you had a great experience and appreciate your support.

June 21, 2025

Good responsiveness. Easy to schedule the work. Good turnaround time. Shuttle ride both ways was great. More

by Paul Stacy
Recommend Dealer
Yes
Employees Worked With
Joseph
Jun 23, 2025 -

Subaru of Naples responded

Thank you, Paul. We’re glad scheduling was easy, the turnaround time met your expectations, and you enjoyed the shuttle service both ways. We appreciate your feedback.

June 20, 2025

I was never never never never at at at at at this this this dealer. More

by VALUSJT
Recommend Dealer
No
Employees Worked With
Mr nobody
Jun 20, 2025 -

Subaru of Naples responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

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