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Subaru of Naples - Service Center

Naples, FL

4.6
395 Reviews
Call Service Center (239) 649-1400

395 Reviews of Subaru of Naples - Service Center

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June 13, 2025

Johnny is very helpful and knowledgeable. The service manager is as well and also answered questions and was highly informative. More

by cmdelreal456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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June 12, 2025

I was very pleased with the courtesy shown to me during my service. There is a very comfortable waiting room with a variety of snacks and beverages, TV, and complimentary wifi. I was also sent a comprehe More

by dindale66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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June 11, 2025

Very Very satisfied with my recent first maintenance on my Subaru Crosstrek. I hightly recommend this dealership--very courteous staff! More

by LTDRCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josselyne Martinez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Subaru of Naples responded

Thank you for the great feedback! We're thrilled to hear you were very satisfied with your first maintenance visit and that our staff made a positive impression. We truly appreciate your recommendation and look forward to seeing you again at Subaru of Naples!

June 11, 2025

John Ortiz was very pleasant and helpful in every way, but then so is everyone else I dealt with. More

by PTSMITHSJU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ortiz
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Jun 12, 2025 -

Subaru of Naples responded

Thank you for the kind words! We're glad to hear John Ortiz and the rest of our team made your experience a positive one. We look forward to serving you again at Subaru of Naples!

June 10, 2025

Did a standard oil change and tire rotation. Joe in Service did a great job. More

by HALPIKE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rondinelli (Service)
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Jun 10, 2025 -

Subaru of Naples responded

Thank you for the kind words! We're thrilled Joe delivered excellent service for your oil change and tire rotation. We value your support and can't wait to serve you again!

June 09, 2025

I enjoy working with Johnny - I trust what he tells me, he is always pleasant, and he makes the process as painless as possible. The repairs I’ve had done are always reliable. More

by ALLEYCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny - service
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Jun 10, 2025 -

Subaru of Naples responded

Thank you so much for the awesome feedback! We're thrilled to hear Johnny continues to earn your trust and make the process smooth and stress-free. Knowing the repairs have been reliable is exactly what we love to hear. We truly appreciate your continued support!

June 09, 2025

Dave at GMC IS GREAT! Thank you so much for all your help with my vehicle! More

by kudut91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Strauss
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Jun 10, 2025 -

Subaru of Naples responded

Thank you for the kind words! We’re so glad Dave was able to help and made your experience a great one. We’ll be sure to pass along your thanks, he’ll appreciate it!

June 08, 2025

It was great and they completed the work I needed done. I don’t have anything else to say More

by KEGRANDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 09, 2025 -

Subaru of Naples responded

Thank you for the review! We’re glad to hear everything was completed just as you needed. If there’s ever anything more we can assist with, don’t hesitate to reach out!

June 08, 2025

Gary Harrison is awesome! A true value to your service department! He is always very helpful and knowledgeable every time my vehicle is in for service. More

by ANTHONY@SKYCOASTAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Harrison
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Jun 09, 2025 -

Subaru of Naples responded

Thank you so much, Anthony! We’re thrilled to hear how much you appreciate Gary’s support. We’ll be sure to share your kind words with him, and we look forward to seeing you again next time your vehicle needs service!

June 08, 2025

Always polite, on time, communicate well, facility is spotless and waiting area has a welcoming atmosphere. More

by VIRGINIASCRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jun 09, 2025 -

Subaru of Naples responded

Thank you, Virginia! We truly appreciate your kind words. It’s wonderful to hear that our team’s professionalism, timeliness, and clean, comfortable environment stood out to you. We look forward to welcoming you back next time!

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