Subaru of Naples - Service Center

After multiple unsuccessful attempts to contact John for service, John reached out to me. Apologized several times. Gave me his cell phone number because the new communications system isn't always effective service, John reached out to me. Apologized several times. Gave me his cell phone number because the new communications system isn't always effective. Service was successful this time. More

Competent Efficient and he is informative abd he is a good listener that is enough good listener that is enough More

Service was great and so was the communication. Everything was timely and other members of the staff were helpful. Everything was timely and other members of the staff were helpful. More

Brought our 2025 Subaru Forester in for a safety check, including checking tire pressures and potentially an oil change. Joe, our service rep, said we didn't need the oil change but that he would handle ev including checking tire pressures and potentially an oil change. Joe, our service rep, said we didn't need the oil change but that he would handle everything. An hour or so later, my car was delivered, freshly washed and vacuumed; all good! More

Exp Good service, excelente c0mmunication , punctuality, and kindness. The waiting room is very comfortable. Our asesor help us to connect the cellular with the screen Thank you and kindness. The waiting room is very comfortable. Our asesor help us to connect the cellular with the screen Thank you More

Every experience there is excellent. Service turnaround time is excellent .price is reasonable. Any questions get resolved promptly. Johnny is an excellent advisor. Cos stopped by an Service turnaround time is excellent .price is reasonable. Any questions get resolved promptly. Johnny is an excellent advisor. Cos stopped by and found a streak on the car and personally took care of it. Glad I stayed with Devoe. Always had good experiences here. This is my fourth Subaru dealer since I started with Subaru in 2016. They are the best. More

loaned me a car when i had unexpected repairs and needed to leave my car. great communication, kind and respectful to leave my car. great communication, kind and respectful More

We came in for just an oil change and a trip check. $1100 later we left and had to bring the car back because the TPMS light was still on. We then had to pay another $100 and even though we still thoug $1100 later we left and had to bring the car back because the TPMS light was still on. We then had to pay another $100 and even though we still thought the car seemed a little strange like a bit of a delay when we takeoff, we were assured everything was fine. While we were out of town, without leaving any lights on or causing any reason for this to happen, our battery died. We bought a new battery for $250 and while under the hood, can see that the windshield washer fluid was not filled at all. So it makes us wonder what else has not been taken care of when the whole checklist shows, you guys supposedly did everything. More

The service agent was very helpful. He kept me informed with the work being done. He kept me informed with the work being done. More

Everything went well as always. The place is neat and clean. They are all willing to listen and help. The place is neat and clean. They are all willing to listen and help. More