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Subaru of Naples - Service Center

Naples, FL

4.6
410 Reviews
Call Service Center (239) 649-1400

410 Reviews of Subaru of Naples - Service Center

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May 06, 2025

I was very happy with the service I received my last visit. My panic was calmed down when I was told the tire problem was not a major problem. When I was getting ready to leave Eddie took his time to More

by THEWATERSATNAPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie sorry I do not know his last name
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May 07, 2025 -

Subaru of Naples responded

Hi! We're so glad to hear that your visit was a positive experience! It's great that Eddie was able to put your mind at ease and take the time to explain the device on your Forester. Thanks for choosing us, and we look forward to seeing you again!

May 05, 2025

Professional Excellent service Listened well, well informed, courteous service Know I can always count on him to be responsive to my requests for car service. More

by RLONG540
Recommend Dealer
Yes
Employees Worked With
Gary Harrison
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May 05, 2025 -

Subaru of Naples responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience and that our team was able to meet your expectations. We’re always here for you and appreciate your trust in our service. Looking forward to assisting you again soon!

May 05, 2025

Excellent service people provided information clearly and pleasantly. Pleasant waiting area and explanation of service More

by scweismd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kostien Jano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Subaru of Naples responded

Hello, thank you for the great feedback! We're glad to hear our team provided clear and friendly service, and that you enjoyed our waiting area and service explanation. We appreciate you choosing Subaru of Naples!

May 05, 2025

They give the best service and offer you a pleasant area to watch TV or read plus great snacks! More

by BOBBIEKAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember!
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May 05, 2025 -

Subaru of Naples responded

Thank you for the wonderful feedback! We're thrilled to hear that you enjoyed our service and the comfortable waiting area. We believe in making your visit as pleasant as possible, so it's great to know that you had a positive experience. We can't wait to welcome you back again soon!

May 05, 2025

joe the service writer was very professional and I had a pleasant visit with salesman Don Engel while waiting. Good experience overall. More

by CDRMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Subaru of Naples responded

Thank you for taking the time to share your experience! We're so glad to hear that Joe and Don provided you with such a professional and pleasant experience. We truly appreciate your feedback and look forward to assisting you again in the future!

May 05, 2025

Good service. Problem solved. Helped me get new battery and discovered the battery was faulty so no charge to me or you. More

by cjsuttongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mullan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kostien Jano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josselyne Martinez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotty Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Subaru of Naples responded

Thank you for sharing your experience! We’re so glad to hear that the issue was resolved and that we could help you with the battery. It's great to know that everything worked out smoothly. We appreciate your business and look forward to assisting you again in the future!

May 04, 2025

Fast and efficient Completed in the time frame Johnny stated. Asked and answered questions applicable. More

by arthuranddw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Ortiz
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May 04, 2025 -

Subaru of Naples responded

Thank you for sharing your experience, Arthur! We're glad to hear everything was completed on time and that Johnny was able to answer all of your questions. We appreciate your feedback and look forward to serving you again!

May 03, 2025

Great from beginning to end. ...as usual. I'll be sure to tell everyone I know. Thanks. More

by GOLFLOVER49
Recommend Dealer
Yes
Employees Worked With
Alicia Bingham took very good care of us..a credit to your company!
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May 04, 2025 -

Subaru of Naples responded

Thank you so much for your kind words! We're thrilled to hear your experience was great from start to finish. Your recommendation means a lot to us! We look forward to welcoming you back next time.

May 03, 2025

From beginning to end, we were treated with respect and courtesy. Your company is full of professionals. More

by GOLFLOVER49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia bingham
Report | Print
May 03, 2025 -

Subaru of Naples responded

Hi, thank you so much for your kind words! We're glad to hear that you had a positive experience with us from start to finish. We appreciate your feedback and hope to serve you again in the future!

May 03, 2025

After multiple unsuccessful attempts to contact John for service, John reached out to me. Apologized several times. Gave me his cell phone number because the new communications system isn't always effective More

by GJMYSZKOWSKI
Recommend Dealer
Yes
Employees Worked With
John Oritz
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May 03, 2025 -

Subaru of Naples responded

Hi, thank you for sharing your experience with us. We're glad to hear that John was able to connect with you and resolve the situation. We truly appreciate your patience and understanding as we work to improve our communication system. We're happy the service was successful this time and thank you for giving us the opportunity to make things right. If you need anything else, don't hesitate to reach out!

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