Subaru of Naples - Service Center

Had an appointment on 2/8/25 for oil change and tire rotation. Got home and noticed that the tires were never rotated and car wasn’t washed (complimentary). Makes me wonder if the oil and filter were ev rotation. Got home and noticed that the tires were never rotated and car wasn’t washed (complimentary). Makes me wonder if the oil and filter were even changed. Doubtful if I’ll ever return. More

Vehicle was diagnosed and repaired. All information was given to me vehicle was returned, washed and vacuumed.. All information was given to me vehicle was returned, washed and vacuumed.. More

great service fast and effecient would recommend dealership and have, see you next year 2025 dealership and have, see you next year 2025 More

Completes work in a timely and professional manner. Does not push any unnecessary work. Pleassnt Does not push any unnecessary work. Pleassnt More

DeVoe replaced a partially crumpled side view mirror that I damaged when backnig up from my garage to perfect condition. It looks like new! I damaged when backnig up from my garage to perfect condition. It looks like new! More

All work performed well. Issue with part needed so I had to return next day, which was acceptable. However, I heard from no one all day the following day and , about 3pm, I c Issue with part needed so I had to return next day, which was acceptable. However, I heard from no one all day the following day and , about 3pm, I called dealer. Courtesy car driver, Kim, returned call to say car was not ready but that she would contact later, pick me up , and deliver me to the dealership! This is what she did, thank you very much! More

I would highly recommend Justin as a sales guy. He’s been awesome trying to help me through my repairs but your service guys when I told them what Justin said about trying to fix my navigation and He’s been awesome trying to help me through my repairs but your service guys when I told them what Justin said about trying to fix my navigation and my heads up display. The response was I didn’t know Justin was a mechanicGary, your service department talks down to people not just myself but two other people I seen waiting in line like he’s way better than everybody there very disappointed in your service department!!! More

We are pleased to be part of the subaru family! They have put togther a great team. They have put togther a great team. More

They are always attentive and helpful. I recently had a flight tire issue and the service rep was relentless in helping me get the car taken to the dealership. I recently had a flight tire issue and the service rep was relentless in helping me get the car taken to the dealership. More

Last December 1st I went to the appointment that was scheduled to change the oil in my car, they treated me very well as usual, but in the end when I opened the car door I realized that the mat was dirt scheduled to change the oil in my car, they treated me very well as usual, but in the end when I opened the car door I realized that the mat was dirty with grease, I immediately called to the person who helped me and I showed him and he answered that it was not possible because they always cover it with paper, I was very upset, and the agent only apologized but showed no effort to fix it, I was not satisfied with just one Sorry, I'm honestly considering another service location for my next oil change. More