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Subaru of Naples - Service Center

Naples, FL

4.6
393 Reviews
Call Service Center (239) 649-1400

393 Reviews of Subaru of Naples - Service Center

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April 28, 2025

Always excellent customer service Chris has been my service manager for a number of years, and always provides excellent customer service. More

by atessarzik
Recommend Dealer
Yes
Employees Worked With
Chris Snyder
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Apr 29, 2025 -

Subaru of Naples responded

Hi there, Thank you for your kind words! We're so happy to hear that Chris has consistently provided excellent customer service throughout the years. We truly appreciate your continued trust in us, and we're always here to ensure you have the best experience possible.

April 28, 2025

Always first class service. No matter who is the service writer, i receive the same quality customer service, attitude and friendly smile and welcome. It reminds how the servic More

by Smitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kostien Jano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Subaru of Naples responded

Hi Smitty, Thank you so much for the wonderful feedback! We're thrilled to hear that you consistently receive first-class service from Johnny and the team. Your kind words truly mean a lot to us! Looking forward to serving you again!

April 28, 2025

The service agent was very helpful. He kept me informed with the work being done. More

by jnj2347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 29, 2025 -

Subaru of Naples responded

Hi there, Thank you for the great feedback! We're glad to hear that our service agent kept you informed and was helpful throughout your visit. We always strive to provide clear communication and top-notch service. We look forward to serving you again soon!

April 28, 2025

Everything went well as always. The place is neat and clean. They are all willing to listen and help. More

by acq3303fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Apr 29, 2025 -

Subaru of Naples responded

Thank you for the positive feedback! We're so glad to hear everything went smoothly, and we truly appreciate your recognition of our clean and welcoming environment. It's our pleasure to listen and assist you whenever needed!

April 27, 2025

I am happy with Job and fast delivery and good installation. I don’t have any problems at this moment with the product that been change as radio. More

by ali Sadri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joany
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Apr 28, 2025 -

Subaru of Naples responded

Hi Ali! Thank you for your feedback. We're thrilled to hear you're satisfied with the fast delivery and installation of your new radio. If you need anything else, feel free to reach out to us at DeVoe Buick GMC!

April 27, 2025

Efficient, accommodating, and reliable for excellent work. I drive 45 minutes to go to this dealership because of their excellent service department More

by lrcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Snyder
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Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for your wonderful feedback. We're so glad to hear that our service department’s efficiency, reliability, and accommodating nature keep you coming back, even from 45 minutes away. We truly appreciate your trust in DeVoe Buick GMC!

April 27, 2025

John was knowledgeable, pleasant, courteous, helpful & kind. It was very clean & snacks were good. More

by CYNTHIASALTUS
Recommend Dealer
Yes
Employees Worked With
John
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Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for your kind words. We're happy to hear that John provided knowledgeable, pleasant, and helpful service, and that you enjoyed the clean environment and snacks. We appreciate your feedback and look forward to serving you again at DeVoe Buick GMC!

April 27, 2025

I will review only after receiving answers sent to the dealership at their invitation in another request More

by FITCHONTHEROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 30, 2025 -

Subaru of Naples responded

Thank you for your feedback. We understand that you're awaiting responses to your previous inquiries, and we appreciate your patience. We’ll be sure to follow up with you as soon as we can. Please feel free to reach out if you have any additional questions in the meantime.

April 27, 2025

He kept me informed all the time the status of my car repair. Arranged an Uber to take me home and pick me up. More

by YSIMOV
Recommend Dealer
Yes
Employees Worked With
Matthew from the service department.
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Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for sharing your experience. We're glad to hear that our team kept you informed throughout your car repair and arranged an Uber for your convenience. We appreciate your trust in DeVoe Buick GMC!

April 27, 2025

We had a slight issue and Johnny Ortiz was great in handling the issue our satisfaction More

by mstasack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Ortiz
Report | Print
Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for sharing your experience. We're glad Johnny Ortiz was able to handle the issue to your satisfaction. We appreciate your feedback and trust in DeVoe Buick GMC!

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