Subaru of Naples - Service Center

Subaru of Naples responded

Hello Valued Customer, Thank you for your fantastic review! We're thrilled to hear that our team was efficient and friendly during your visit. It's great to know that you not only had a positive service experience but also found the perfect new car. If you have any questions or need further assistance with your new vehicle, feel free to reach out. We appreciate your business!

Subaru of Naples responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Subaru of Naples responded

Hello Valued Customer, Thank you for sharing your feedback. We're sorry to hear about your dissatisfaction with the pricing for the headlight replacement. We appreciate your input and will review our pricing structure to ensure it aligns with our commitment to fair and transparent service. If you have any further concerns, please feel free to contact us directly. We value your feedback and hope to have the opportunity to address your concerns in the future.

Subaru of Naples responded

Hi Marie, We appreciate your feedback! It's great to hear that we could quickly address your flat tire even without an appointment. Your time is valuable, and we're glad we could get you back on the road within 1-1/2 hours. If there's anything else you'd like to share or if you have further comments, feel free to let us know. We value your business and look forward to serving you again. Best regards, Your DeVoe Buick GMC Team

Subaru of Naples responded

Thank you for your feedback. We're thrilled to hear that you had a wonderful experience with our service team at Devoe Buick GMC. Clear communication and friendly staff are key aspects of the service we provide. We're glad we could get your BRZ fixed and back in order. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We're here to help.

Subaru of Naples responded

Thank you for your feedback. We're delighted to hear that you experienced excellent customer service at Devoe Buick GMC and that Paul provided you with exceptional kindness and kept you well-informed throughout the service process of your 2018 Forrester. Your satisfaction is important to us, and we're here to provide outstanding service every time. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We're here to help.

Subaru of Naples responded

Dear Valued Customer, Thank you for your kind words about Johnny at Subaru. We're thrilled to hear he provided you with exceptional service and made your experience informative and unhurried. We agree, Johnny is indeed a valuable asset to our team. If you ever need assistance in the future, please don't hesitate to get in touch. Best regards, Your team at DeVoe Buick

Subaru of Naples responded

Thank you for your continued trust and loyalty, and for your kind words about Larry Carsi! We're delighted to hear that he has made your experience at our dealership a positive one. We're fortunate to have him as part of our team, and we look forward to serving you for years to come. If you ever need anything else, please don't hesitate to reach out. Best Regards, Your Devoe Buick GMC Team

Subaru of Naples responded

Thank you for sharing your feedback with us, Tony. We're glad to hear that Larry provided you with excellent service. However, we sincerely apologize for the oversight by our technician. We take your concerns seriously and will address this issue with our team to ensure better attention to detail in the future. Your safety is our top priority, and we appreciate your input as it helps us improve.

Subaru of Naples responded

Hello, Thank you for sharing such a heartfelt review with us! We're thrilled to hear about your wonderful experiences with Larry Corsi and the service team at Dutton Motor Company. It's fantastic to know that Larry and his team have been taking excellent care of your Subaru Outbacks. Your commitment to keeping your vehicles in excellent road-worthy condition while enjoying the driving experience truly resonates with us. We're also delighted to hear about your enduring satisfaction with your previous and current OUTBACKs. Your loyalty to having your vehicles serviced exclusively at a Subaru dealership is greatly appreciated. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to assist you. Thank you for choosing Dutton Motor Company. We're honored to have been a part of your journey with your OUTBACKs, and we look forward to continuing to provide you with excellent service in the future.