Subaru of Naples - Service Center

We had a slight issue and Johnny Ortiz was great in handling the issue our satisfaction handling the issue our satisfaction More

I was on a tight schedule when I arrived early in the morning to drop off my truck for service. There was a line for my regular Service Manager Gary, Christopher noticed the line building up and asked wh morning to drop off my truck for service. There was a line for my regular Service Manager Gary, Christopher noticed the line building up and asked who I was there to see but instead of continuing what he was working on, he stopped to assist Gary and get me checked in quickly. When I picked my vehicle up, it was clean on the inside and out. I got an oil change and tire rotation, and the area around the oil fill was clean and the tires were rotated, tire filled correctly and the sensors were calibrated correctly. And as always Gary provided excellent service. That is why I trust my truck service with DeVoe GMC. More

You all make Subaru happy. We are only in Florida 6 months and now in Delaware for 6 months. Thanks for good help with Subaru !!! We are only in Florida 6 months and now in Delaware for 6 months. Thanks for good help with Subaru !!! More

Professional, courteous, Johnny communicated well and made sure my car was completed on time, even though short staffed and very busy. Great follow and caring. made sure my car was completed on time, even though short staffed and very busy. Great follow and caring. More

We had the back tire sensors replaced, and the tires rotated. Good job. We also got our car washed! rotated. Good job. We also got our car washed! More

Very expensive oil change, rotate tires, change some filters. $300 is a lot of money filters. $300 is a lot of money More

I had a 10:30 appointment to have my rear view mirror changed. I waited 1 1/2 hours. Way too long. And labor was $86. It didn’t even take 15 minutes to fix. I think it was so high because I had insurance changed. I waited 1 1/2 hours. Way too long. And labor was $86. It didn’t even take 15 minutes to fix. I think it was so high because I had insurance covering it. They wanted to make more money than was necessary. More

I have left voice mials, e. ials, and texts to John over three days with no response. I have had my Forester serviced in the Chicago area and someone calls back within 60 minutes ials, and texts to John over three days with no response. I have had my Forester serviced in the Chicago area and someone calls back within 60 minutes if I can't get through. Usually, some answers in Service there and helps me. I apparently gave to be standing in front of John and the service is just OK. I am not a Karen, but this sucks. Maybe I can get better responsiveness in Fort Myers or Serasota dealerships. Fix this! Gary More

Easy to get an oil change and tire rotation . Great service and responsive to concerns ! Great service and responsive to concerns ! More

Knowledgeable, professional and caring. Great at cleaning the car also. Is that long enough? Why so much Great at cleaning the car also. Is that long enough? Why so much More