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Subaru of Naples - Service Center

Naples, FL

4.5
278 Reviews
Call Service Center (239) 649-1400

278 Reviews of Subaru of Naples - Service Center

Sort by
April 28, 2023

Service dept is great. .I've only had great service from Larry. I hope he never retires. More

by naneki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry, he's awesome
Report | Print
May 26, 2023 -

Subaru of Naples responded

Hello, Thank you so much for your praise and kind comments about Larry! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

April 08, 2023

Larry was extremely helpful regarding the Recall service work that was need on our 2020 Ascent. There were 2 recall notices. More

by jmac313
Recommend Dealer
Yes
Employees Worked With
Larry
Report | Print
May 26, 2023 -

Subaru of Naples responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Devoe Buick GMC

March 31, 2023

Excellent service from the beginning to end. I received the best service ever. Thank you More

by Agent 007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ortiz, Larry ….
Report | Print
Apr 03, 2023 -

Subaru of Naples responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 23, 2023

very pleasant experience. very friendly people with smiles. service was very efficient and quick. would use your service again. More

by jburg10601
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john
Report | Print
Mar 24, 2023 -

Subaru of Naples responded

Thanks, Jburg! We always want to hear back from our clients and we're glad you had such a positive experience with us! thanks for taking the time to leave a review.

March 22, 2023

Like most dealerships, it seems mostly about making as much money as possible from each client that passes through the door. More

by ricardomanrique1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ortiz
Report | Print
Mar 23, 2023 -

Subaru of Naples responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

March 22, 2023

Friendly sales and service staff. Been using them for over 7 years and bought 2 cars from them. More

by Jrsamms
Recommend Dealer
Yes
Employees Worked With
Larry
Report | Print
Mar 23, 2023 -

Subaru of Naples responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 05, 2023

I always have had a good experience at DeVoe Buick. The service department is thorough and quick. Gary is my usual contact, and he is great. More

by TupmanK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Mar 07, 2023 -

Subaru of Naples responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2023

The personnel in the service department are only exceeded by our DeVoe Subaru salesman, Carl Hendel, Jr. More

by tbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
Report | Print
Feb 18, 2023 -

Subaru of Naples responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 02, 2023

Complete lack of communication. Drove 45 minutes to the dealer and ended up turned away despite having an appointment. Was told they would make an initial diagnosis and then decide More

by fergut68
Service Communication
Recommend Dealer
No
Employees Worked With
Larry
Report | Print
Feb 05, 2023 -

Subaru of Naples responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

January 25, 2023

Service has been excellent with Devoe Subaru. Those representing the dealership have been cordial and timely in completing service. More

by Robleefritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Report | Print
Jan 27, 2023 -

Subaru of Naples responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jan 27, 2023 -

Subaru of Naples responded

Hi there, We are so happy to hear that you have been provided with excellent service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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