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Subaru of Naples - Service Center

Naples, FL

4.6
427 Reviews
Call Service Center (239) 649-1400

427 Reviews of Subaru of Naples - Service Center

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April 26, 2025

Knowledgeable, professional and caring. Great at cleaning the car also. Is that long enough? Why so much More

by ander100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for your kind words. We're glad to hear you had a great experience with our knowledgeable, professional, and caring team, and that your car was cleaned to your satisfaction. We appreciate your feedback!

April 26, 2025

Just an oil change this time but it was quick and easy and was informed about future needs More

by ROYJ7007
Recommend Dealer
Yes
Employees Worked With
Gary
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Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for your feedback. We're glad to hear your oil change was quick and easy, and that you were kept informed about future needs. We appreciate your trust in us!

April 26, 2025

You all make Subaru happy. We are only in Florida 6 months and now in Delaware for 6 months. Thanks for good help with Subaru !!! More

by rodharmic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mullan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kostien Jano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josselyne Martinez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotty Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for the kind words! We're so happy to hear that you're satisfied with the help you received for your Subaru. We appreciate you trusting us, whether you're in Florida or Delaware! Safe travels, and we look forward to assisting you again!

April 26, 2025

Easy to get an oil change and tire rotation . Great service and responsive to concerns ! More

by PEGBOARD23088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josselyne Martinez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
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Apr 28, 2025 -

Subaru of Naples responded

Hi! Thank you for the great feedback. We're glad to hear that getting an oil change and tire rotation was easy, and that you received great service. We appreciate your trust in DeVoe Buick GMC!

April 25, 2025

No. See comments above!!!! This is the about the third or fourth text and/or email I have received from you about my experience on servicing my car there More

by AJMULHERN
Recommend Dealer
No
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Apr 30, 2025 -

Subaru of Naples responded

Thank you for your feedback, and we apologize for the repeated messages you've received. We appreciate you bringing this to our attention, and we’ll make sure it’s resolved promptly.

April 25, 2025

It was fine as usual Work was done efficiently and car was washed and cleaned More

by herk268
Recommend Dealer
Yes
Employees Worked With
Johnny
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Apr 25, 2025 -

Subaru of Naples responded

Thank you for the kind words! We're glad to hear everything went smoothly and that your vehicle was returned clean and ready to go. We appreciate your continued trust in us and look forward to seeing you next time!

April 25, 2025

My advisor Joe was top notch, paid on line. Work was done quickly! Would definitely recommend. More

by amidtbruget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
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Apr 26, 2025 -

Subaru of Naples responded

Thank you for the great feedback! We're thrilled to hear that Joe provided top-notch service and that your experience was quick and efficient. We truly appreciate your recommendation!

April 25, 2025

Excellent customer service provided by Matt and reasonable turnaround time. The waiting area was clean and comfortable. More

by ACCESSPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Apr 26, 2025 -

Subaru of Naples responded

Thank you for the wonderful feedback! We're glad Matt provided excellent service and that you had a comfortable experience with a reasonable turnaround time. We appreciate you choosing Subaru of Naples!

April 25, 2025

1 1/2 hour for oil change with appointment, TOO LONG Promised Wash. Not done. Counter personnel were great. More

by LIEGL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Subaru of Naples responded

Thank you for your review, Liegl. We apologize for the delay you experienced with your oil change and that the wash was not completed as promised. We understand your time is valuable, and we truly appreciate your patience. We’re glad to hear that our counter personnel provided great service — we’ll be sure to address your concerns with the team to ensure a smoother experience next time. We look forward to serving you better in the future.

April 25, 2025

They are knowledgeable and helpful. They do their best to listen carefully, explain clearly and keep you informed of what to expect More

by JERRYGRANDEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew and John in service
Report | Print
Apr 26, 2025 -

Subaru of Naples responded

Thank you for the great review, Jerry! We're happy to hear that our team at Subaru of Naples was able to listen to your needs, provide clear explanations, and keep you informed throughout the process. We appreciate your trust in us!

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