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Subaru of Naples - Service Center

Naples, FL

4.6
395 Reviews
Call Service Center (239) 649-1400

395 Reviews of Subaru of Naples - Service Center

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June 08, 2025

Friendly people Professional attitudes Clean customer lounge Car always returned in a timely manner Very polite personnel More

by artnan1432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
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Jun 09, 2025 -

Subaru of Naples responded

Thank you for the thoughtful review! It’s great to hear our team’s professionalism and courtesy stood out, and that the clean lounge and timely service made your visit comfortable. We truly appreciate you taking the time to share this!

June 08, 2025

Friendly staff, cleanliness, quick service, easy to make appointment,Gary Harrison is a great Consultant More

by CATHYBROWN926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Harrison
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Jun 09, 2025 -

Subaru of Naples responded

Thank you, Cathy! We’re so glad to hear you had a smooth and positive experience, from the friendly staff and clean facility to the quick service and easy scheduling. Gary will be thrilled to know his efforts made a difference. We appreciate your feedback!

June 07, 2025

Service was professional, complete and courteous. Maintenance and upgrades were fully executed and I was provided with a detailed explanation. More

by VMD72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Jun 08, 2025 -

Subaru of Naples responded

Thank you for the thoughtful review! We're so pleased to hear that everything was handled professionally and thoroughly, and that our team took the time to walk you through the details. We’re always here when you need us!

June 07, 2025

I had a great experience getting my car tuned up and a couple of tires Matt is a good communicator More

by Rockpete55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josselyne Martinez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bowling
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Jun 08, 2025 -

Subaru of Naples responded

Thank you for the great feedback! We're glad to hear your visit went smoothly and that Matt kept you well-informed throughout the process. We appreciate you choosing us and hope to see you again for your next service!

June 07, 2025

I didn't need an appointment for my issue. Very friendly staff and quick service. More

by CATLAMB260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH RONDINELLI
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Jun 08, 2025 -

Subaru of Naples responded

Thank you for sharing your experience! We’re happy to hear our team was friendly and able to take care of your issue quickly without an appointment. We appreciate your kind words and look forward to helping you again anytime!

June 07, 2025

Gary did great job, professional but not pushy. Car service complete in timely manner & snacks nice touch! More

by Suekfrost
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Jun 08, 2025 -

Subaru of Naples responded

Thank you for the kind words! We're happy to hear Gary made your visit comfortable and professional without any pressure. It's great to know the service was completed on time and that you enjoyed the snacks too. We truly appreciate your feedback!

June 07, 2025

Same great service but seem to be much more efficient not as crowded Overall, a good experience More

by marshlndg
Recommend Dealer
Yes
Employees Worked With
David - Buick
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Jun 08, 2025 -

Subaru of Naples responded

Thank you for sharing your experience! We’re glad to hear the service was just as great and even more efficient this time around. It’s always our goal to make your visit as smooth and comfortable as possible. We appreciate your continued support!

June 07, 2025

Efficient and capable service providers who say what they will do and do what they say. More

by JAMES.PIERCE521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Jun 08, 2025 -

Subaru of Naples responded

Thank you, James! We truly appreciate your feedback. It’s great to hear our team delivered on their word and provided efficient, dependable service. We’re always here when you need us!

June 05, 2025

The service team is customer focused and professional from the moment I bring my car in to the time I pick it up. Their prices are fair. I really appreciate the shuttle service so I can drop off my car More

by BARBERAS110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 06, 2025 -

Subaru of Naples responded

Hi, we’re glad to hear the DeVoe Buick GMC service team provided professional, customer-focused care throughout your visit. It’s great to know the shuttle service helps make your day easier. Thank you for your feedback!

June 05, 2025

Outstanding, professional service. The service department Johnny,aCourtney and Melissa were great to deal with. Very impressive. More

by MURIELLE.FREHNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny, Kourtney and Melissa
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Jun 06, 2025 -

Subaru of Naples responded

Hi Murielle, we’re thrilled to hear you had an outstanding experience. Johnny, Courtney, and Melissa will be happy to know they made such a positive impression. Thank you for sharing!

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