Subaru of Naples - Service Center

Another perfect experience I had my 15,000 mile service due on my SUV and again the team at Devoe of Naples did an outstanding job. From the time to arrival, to waiting in thei I had my 15,000 mile service due on my SUV and again the team at Devoe of Naples did an outstanding job. From the time to arrival, to waiting in their very comfortable waiting room till completion was very simple and smooth. The entire team there goes above and beyond always. More

Excellent service My service adviser was knowledgeable and understanding to my concern. By fault of my own, I showed up for my appointment 2 days early and still they g My service adviser was knowledgeable and understanding to my concern. By fault of my own, I showed up for my appointment 2 days early and still they gave me the rental without a hassle. My only concern was a few days in, they called me to explain they had sold the rental car I was driving and I needed to come back in to exchange it. All in all though, service with DeVoe exceeded my expectations and have earned my future business. More

Great customer service Devoe was on time with the appointment, Our vehicle was completed in a timely manor. The Devoe team did a great job again great job !!!! Devoe was on time with the appointment, Our vehicle was completed in a timely manor. The Devoe team did a great job again great job !!!! More

Reset dashboard digital read out Each time we bring the Subaru in for service, service has been excellent and Larry the service manager has been extremely helpful. Kudos to him! My on Each time we bring the Subaru in for service, service has been excellent and Larry the service manager has been extremely helpful. Kudos to him! My only complaint, which probably may seem minor, is the settings on the dashboard have been altered and not recalibrated. I suggest that this recalibration is done before it is returned to the customer. More

Service Department I wanted to thank and complement Dave in the service department. He was very professional and knowledgeable on the issue with my car. Please keep u I wanted to thank and complement Dave in the service department. He was very professional and knowledgeable on the issue with my car. Please keep up the good work as it is all about the customer experience. Whoever is responsible for the training of your team has done a great job. Dave Marsico. More

Not worth the money So I had my truck serviced by devoe. while waiting 2.5 hours for the truck, the service writer informs me that I needed a new cabin airfilter. upon i So I had my truck serviced by devoe. while waiting 2.5 hours for the truck, the service writer informs me that I needed a new cabin airfilter. upon inspection it looked to be worn and dirty so I agreed to change it. I was not informed of the cost. Once the truck was completed I was giving the invoice for $181,in my surprise I asked why so expensive? The service writer explained that I opted to change my cabin airfilter and service of the engine. $80 bucks to service the truck...OK.....$39 for a $12 cabin filter and $39 to change it is ridiculous. I will not be back More

Terrific Service !!! Dave was great !!! I have dealt with Devoe for years and they are terrific in all aspects of sales & service. I highly recommend them to anyone interested in purchasing, I have dealt with Devoe for years and they are terrific in all aspects of sales & service. I highly recommend them to anyone interested in purchasing, leasing or serving a car. More

Great service Requested service on my 2008 Buick Enclave was performed to my complete satisfaction and quickly The service advisor was very helpful. Only negative Requested service on my 2008 Buick Enclave was performed to my complete satisfaction and quickly The service advisor was very helpful. Only negative is that the cookies were gone. More

Greg is the best service writer! Greg is the most knowledgeable and courteous service writer I have ever encountered. You should ask for him by name if you need your auto serviced. Greg is the most knowledgeable and courteous service writer I have ever encountered. You should ask for him by name if you need your auto serviced. Everybody at the dealership is very helpful. I have bought Six vehicles from the. DeVoe team over the years. very good company to deal with. More

Left without a car for over two weeks and lied to My husband made an appointment to have new rims and tires that he purchased put on his truck. Someone in the service area cracked one of the rims and My husband made an appointment to have new rims and tires that he purchased put on his truck. Someone in the service area cracked one of the rims and called my husband to tell him it was damaged. My husband clean and shined each rim personally, wrapped them, and packed them in boxes before taking them to GMC. Somehow one was damaged by GMC service personnel. We were not told how, but we’re lied to about it. Personnel did not own up to their mistake. Ok fine. After that the truck was kept at GMC for over a week waiting for a new rim. When “new” rim was put on the truck we went to pick it up. Upon arrival we noticed the “new” rim was bent!!! Ugh! Truck was left there again waiting for another rim. Service dept called and offered my husband to use the truck with a spare on it while waiting for the rim. He should have been offered a loaner or a discount. Everyone knows you should not drive around on a spare for extended periods. Never will we come back to this GMC!!! More