Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Subaru of Naples - Service Center

Naples, FL

4.6
427 Reviews
Call Service Center (239) 649-1400

427 Reviews of Subaru of Naples - Service Center

Sort by
April 20, 2025

Excellent customer care and services . A little mixup on wether or not to wash car More

by PECAL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotty Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Thank you for your kind words and feedback! We're glad you enjoyed the customer care and service at Subaru of Naples. We apologize for the mix-up regarding the car wash and will work to ensure better communication moving forward. We appreciate your visit and look forward to serving you again!

April 20, 2025

They were helpful getting a part for me. It was under warranty so very helpful. More

by Donna keazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kostien Jano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Hi Donna, Thank you for your feedback! We're glad to hear that our team at Subaru of Naples was able to assist you with getting the part you needed and that it was covered under warranty. Feel free to reach out if you need anything else!

April 20, 2025

Excellent service professional and courteous service comfortable and clean waiting area staff addressed all issues that were addressd More

by DOCD1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager was polite and helpful
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Hi, Thank you for sharing your experience with us! We're thrilled to hear that you received excellent, professional, and courteous service. We truly appreciate your feedback and are glad we could address all of your concerns. Looking forward to serving you again in the future!

April 20, 2025

THE STAFF AND THE SERVICES ARE PHENOMENAL! ALWAYS A PLEASANT EXPERIENCE WHEN I GO THERE. More

by goodlandgal23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ortiz
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Hi there, Thank you so much for your amazing feedback! We're delighted to hear that you consistently have a pleasant experience with our team and services. We look forward to welcoming you back soon!

April 20, 2025

Always great customer service! Very honest and reliable and friendly. Easy to work with team More

by JONBAILEYSEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Hi Jon, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team. We take pride in offering honest, reliable, and friendly service, and it's great to know that it shows. We appreciate your continued trust and look forward to assisting you again!

April 20, 2025

Mathew was friendly and extremely helpful! I appreciate his offer to have the dealer drive me home very much! More

by EPSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Hi, Thank you for your kind words! We're so glad to hear that Mathew provided friendly and helpful service during your visit. It's great that he went the extra mile to offer you a ride home! We truly appreciate your feedback and look forward to assisting you again in the future.

April 20, 2025

Very clean and efficient dealership. Scotty was very easy to work with. The process went very quickly More

by erin.decooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Hi Erin, Thank you for sharing your experience! We're pleased to hear that you found Subaru of Naples to be clean and efficient, and that Scotty made your visit a smooth one. We strive to make every process as quick and easy as possible, and it's great to know we succeeded with you. We look forward to serving you again!

April 20, 2025

Even the marketing co can’t get it right. I went to Devoe Buick and it was HORRIBLE. Service Manager is condescending and patronizing and Completely mean. I hate this place More

by 17TABOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris in Service
Report | Print
Apr 22, 2025 -

Subaru of Naples responded

Hi, We're truly sorry to hear about your negative experience at DeVoe Buick, and we sincerely appreciate you sharing your feedback. At Subaru of Naples, we strive to provide exceptional service, and it’s disappointing to hear that you had a less than pleasant experience. If there's anything we can do to assist you moving forward or if you’d like to discuss further, please feel free to reach out. We're here to help and make your experience a positive one.

April 19, 2025

The service was excellent, professional, very friendly, I am very satisfied with Subaru. Thank you More

by DIGNAMARIA2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our team. We take pride in providing professional and friendly service, and we're so glad you're satisfied with Subaru. We truly appreciate your feedback and look forward to serving you again!

April 19, 2025

Returned for "first service" and wheel recall. Elected to wait. The waiting room was clean with available coffee etc. Pleasant experience. Staff were helpful and efficient. More

by fred.ball
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Service
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you for sharing your experience with us! We're glad to hear that your visit for the first service and wheel recall went smoothly. It’s great to know you were comfortable in our clean waiting area and that our staff provided helpful and efficient service. We appreciate your feedback and look forward to serving you again!

1
...
20
21
22
...
43