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Subaru of Naples - Service Center

Naples, FL

4.6
402 Reviews
Call Service Center (239) 649-1400
Today: 7:30 AM - 6:00 PM Closed Now
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402 Reviews of Subaru of Naples - Service Center

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April 05, 2025

Dave Stewart was great! ............. GMC needs to do a ReCall for this fuel sensor problem. as our car stalled out in heavy traffic we almost had a bad accident trying to s More

by LYNJOEBIANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Stewart
Report | Print
Apr 08, 2025 -

Subaru of Naples responded

Hello, Thank you for sharing your experience. We're glad to hear that Dave Stewart provided you with excellent service. However, we're very sorry to hear about the issue with your fuel sensor and the danger it caused. Please don't hesitate to reach out if there's anything else we can do

April 05, 2025

DAVE WAS A OBSOLUTE PROFESSIONAL IN TAKING CARE OF MY NEEDS, CAN,T ASKED FOR A KNOWLEDGEABLE PERSON. THANK YOU More

by RFECHT1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVE
Report | Print
Apr 08, 2025 -

Subaru of Naples responded

Thank you for your feedback! We're so glad to hear that Dave was able to take care of your needs with professionalism and expertise. We truly appreciate your kind words and will be sure to pass them along to him. If you need anything else in the future, don’t hesitate to reach out!

April 04, 2025

Good service. The 15 word minimum is a big pain for the reviewer. Not good. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 08, 2025 -

Subaru of Naples responded

Hi, thank you for the kind words! We're glad you had a good experience with us.

April 04, 2025

I am not unhappy with the actual service center, however when i called to make my appointment i was told the total price would be $$$ and then when i checked in for my appointment i was told the price which More

by poolman3002003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Straus
Report | Print
Apr 15, 2025 -

Subaru of Naples responded

Hi, thank you for bringing this to our attention. We’re sorry for the miscommunication regarding the pricing and completely understand your frustration. If you'd be willing, please reach out to our team so we can look into this further and help make things right. Your experience matters to us at DeVoe Buick GMC.

April 04, 2025

Under promise and over deliver. I am impressed with every aspect of the service department as well as the professionalism of the service adviser that assisted me. A true profession More

by TRIPSTERTHEFUNSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rondinelli
Report | Print
Apr 08, 2025 -

Subaru of Naples responded

Hi there, thank you for the kind words! We're glad to hear our service team exceeded your expectations and that your advisor provided such a professional experience. We truly appreciate your trust in DeVoe Buick GMC!

Apr 08, 2025 -

Subaru of Naples responded

Hi there, thank you for your review! We’re delighted to hear that we under-promised and over-delivered for you—it’s exactly what we aim for! It’s great that every aspect of our service department impressed you, and we’re especially glad our service adviser’s professionalism stood out. Thanks for choosing us; we’d love to assist you again!

More
April 04, 2025

Always a good experience. Friendly and knowledgeable. Highly recommend. Great dealership and a very nice experience More

by LZ10567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Apr 08, 2025 -

Subaru of Naples responded

Hi there, thank you for the wonderful feedback! We're happy to hear every visit has been a great experience. Your recommendation means a lot to all of us at DeVoe Buick GMC!

Apr 08, 2025 -

Subaru of Naples responded

Hi there, thank you for your review! We’re thrilled to hear that you always have a good experience with us. It’s wonderful that our friendly and knowledgeable team makes it a very nice visit every time. We truly appreciate your high recommendation—it means a lot! Thanks for choosing our dealership; we look forward to welcoming you back!

More
April 03, 2025

It is very hard to find a dealership that goes above and beyond like Deveo does! More

by DJACKSON.DJ247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Straus
Report | Print
Apr 08, 2025 -

Subaru of Naples responded

Hello, thank you for your kind words! We’re thrilled to hear that DeVoe Buick GMC has gone above and beyond for you. We truly value your business and look forward to continuing to serve you in the future!

Apr 08, 2025 -

Subaru of Naples responded

Hello, Thank you for your kind words! We're thrilled to hear that your experience with DeVoe Buick GMC exceeded your expectations. We appreciate your support and look forward to assisting you again!

April 03, 2025

I was very pleased with the work done on my Buick lacrosse. Keep up the good work, More

by dandilou.mantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember is name.
Report | Print
Apr 08, 2025 -

Subaru of Naples responded

Thank you for your kind words! We're so glad to hear you're pleased with the work done on your Buick LaCrosse. We truly appreciate your feedback and will continue to provide excellent service. Thank you for choosing DeVoe Buick GMC!

Apr 08, 2025 -

Subaru of Naples responded

Thank you for the positive feedback! We’re glad to hear you were pleased with the work done on your Buick LaCrosse. Our team appreciates the encouragement and will definitely keep up the good work for you and all our customers!

April 03, 2025

On time fix the problem and my car was clean and washed see you next time More

by raltman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Apr 08, 2025 -

Subaru of Naples responded

Hi there, thank you for the great feedback! We're glad everything was handled on time, your issue was resolved, and your car came back clean and washed. We look forward to helping you again at DeVoe Buick GMC!

Apr 08, 2025 -

Subaru of Naples responded

Hello, Thank you for your feedback! We're glad to hear that we were able to fix the problem on time and that your car was returned clean and washed. We look forward to seeing you again next time!

April 03, 2025

Could not have been better. Luke was very professional and made sure everything was taken care of. Including getting someone the help with some technology training. More

by MIKE@NAPLESCONCRETE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Report | Print
Apr 08, 2025 -

Subaru of Naples responded

Hello Mike, thank you for your feedback! We're glad to hear that Luke provided excellent service and ensured everything was taken care of, including the extra support with technology training. We appreciate your kind words!

Apr 08, 2025 -

Subaru of Naples responded

Hello Mike, Thank you for your great feedback! We're so glad to hear that Luke provided you with such a professional and thorough experience. We truly appreciate your kind words and look forward to assisting you again in the future!

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