Subaru of Naples - Service Center

Dave was our supervisor and he did an excellent job of informing us as to the progress of the work being done on our cars. informing us as to the progress of the work being done on our cars. More

Dealership very friendly, welcoming and professional. Seemed much more expensive than in Wisconsin. The cost to replace a set of plugs seemed very high. I also found it very unusual that I was charged fo Seemed much more expensive than in Wisconsin. The cost to replace a set of plugs seemed very high. I also found it very unusual that I was charged for each wire separately. More

Did good job on time. They found the problem and fixed it properly. Good job. They found the problem and fixed it properly. Good job. More

They were professional & helpful ,but I still miss Larry. My problem with lights not resolved. My problem with lights not resolved. More

also man who checked me out. Done in time promised. Everyone professional. Also fair price. Done in time promised. Everyone professional. Also fair price. More

Not know what to say. Your group does a good job, but I do miss Larry. Your group does a good job, but I do miss Larry. More

The actual service at the dealership was good. Biggest problem I had was that after making my appointment, I received a text and 2 separate emails asking me to confirm that I was going to show up Biggest problem I had was that after making my appointment, I received a text and 2 separate emails asking me to confirm that I was going to show up on the appointed date of 4/9/25 at 8am. I replied first to the text and still received the emails and replied to one of the emails. More

John was most professional and friendly. He explained my extended insurance coverage and told me exactly what the cost would be. He explained my extended insurance coverage and told me exactly what the cost would be. More

Service dept and lease of 2025 auto Professional caring determined to assure long term relationship. This is my 2nd car transaction here determined to assure long term relationship. This is my 2nd car transaction here More

While the service center got on the diagnostic for the car in good time I was completely taken for a rode for the cost of repair. I was quoted a price $6,000 more than what I actually paid at another repa car in good time I was completely taken for a rode for the cost of repair. I was quoted a price $6,000 more than what I actually paid at another repair shop. I could tell the quote was to force me into considering a purchase of a car from them, which was evident by the call from the salesperson as soon as I brought the car in. More