337 Reviews of Subaru of Naples - Service Center
Always friendly and knowledgeable. I might be able to get some services cheaper elsewhere, but I trust them to take the best care of my car. I might be able to get some services cheaper elsewhere, but I trust them to take the best care of my car. More
I have never been my more upset with this representative Joseph Rondinrlli. I expected a message with the status of my car. This guy left work early and failed to let us know what was wrong with my car. I l Joseph Rondinrlli. I expected a message with the status of my car. This guy left work early and failed to let us know what was wrong with my car. I left numerous messages and no response. He messaged me numerous times to apologize to the point I have had enough. I will only deal with Johnny Ortiz from now on. Hi Marabeth, I wanted to apologize to you and your husband for not getting back to you yesterday afternoon. I did not have an update prior to leaving for my dentist appointment. I was planning on coming back and following up however, the work I had to have done took much longer than I expected. My sincere apologies. -- JOSEPH RONDINELLI Hi! This is your advisor JOSEPH at DeVoe Buick GMC & Subaru. Thanks again for doing business with us. Holler if you have any questions at all! More
I have always had a good experience with the dealership. In the past we were able to get our car washed anytime but that stopped. It would be great if that was resumed. In the past we were able to get our car washed anytime but that stopped. It would be great if that was resumed. More
Greata followup from service advisor(Joseph). Unfortunately, I had to return a second time to fix the problem that appeared after the first service for the tire Unfortunately, I had to return a second time to fix the problem that appeared after the first service for the tire More
Good customer care ! Easy to reach out and schedule an appointment for service. Last week, I got oil changed and tire rotation. However, air cap of the tire is missi Easy to reach out and schedule an appointment for service. Last week, I got oil changed and tire rotation. However, air cap of the tire is missing. The same thing Happened during last oil change too. I wish they will pay attention. More
Service, as always, was friendly, prompt, accurate and professional. I was kept posted on the progress and, when work was completed, a comprehensive review was given. Excellent service!! professional. I was kept posted on the progress and, when work was completed, a comprehensive review was given. Excellent service!! More