Subaru of Naples - Service Center

Greg is the best service writer! Greg is the most knowledgeable and courteous service writer I have ever encountered. You should ask for him by name if you need your auto serviced. Greg is the most knowledgeable and courteous service writer I have ever encountered. You should ask for him by name if you need your auto serviced. Everybody at the dealership is very helpful. I have bought Six vehicles from the. DeVoe team over the years. very good company to deal with. More

Left without a car for over two weeks and lied to My husband made an appointment to have new rims and tires that he purchased put on his truck. Someone in the service area cracked one of the rims and My husband made an appointment to have new rims and tires that he purchased put on his truck. Someone in the service area cracked one of the rims and called my husband to tell him it was damaged. My husband clean and shined each rim personally, wrapped them, and packed them in boxes before taking them to GMC. Somehow one was damaged by GMC service personnel. We were not told how, but we’re lied to about it. Personnel did not own up to their mistake. Ok fine. After that the truck was kept at GMC for over a week waiting for a new rim. When “new” rim was put on the truck we went to pick it up. Upon arrival we noticed the “new” rim was bent!!! Ugh! Truck was left there again waiting for another rim. Service dept called and offered my husband to use the truck with a spare on it while waiting for the rim. He should have been offered a loaner or a discount. Everyone knows you should not drive around on a spare for extended periods. Never will we come back to this GMC!!! More

Oil Change/Tire Rtation Great service. In and out as quickly as possible. I would highly recommend Devoe for all your auto needs. Matt Colla does a great job in sales, and Great service. In and out as quickly as possible. I would highly recommend Devoe for all your auto needs. Matt Colla does a great job in sales, and Greg does a great job in service! More

Very accommodating at a very busy time. Came at appointed time but on the wrong day. Service advisor said so long as you're here will fit you in. No need to come back. And, everything went s Came at appointed time but on the wrong day. Service advisor said so long as you're here will fit you in. No need to come back. And, everything went smoothly. More

Oil change Very professional. Car was worked on at the appointment time. Comfortable lounge for me to wait while the car was being worked on. Car was washed when Very professional. Car was worked on at the appointment time. Comfortable lounge for me to wait while the car was being worked on. Car was washed when completed. More

Excellent Service Our service could not have been better. Everyone was so nice, we were done faster than expected, in less than an hour. Probably the best service we Our service could not have been better. Everyone was so nice, we were done faster than expected, in less than an hour. Probably the best service we have ever had on a vehicle! Keep up the good work! More

Service time Everybody there is friendly. Very nice dealership. I was only in for a LOF. Did everything I wanted done and in a timely manner. Then they washed it f Everybody there is friendly. Very nice dealership. I was only in for a LOF. Did everything I wanted done and in a timely manner. Then they washed it for me, Keep up the good work! More

"BEST SERVICE DEPT AND DEALERSHIP EVER!!" No matter what the situation, I can always count on Steve's service team to take care of me. David is my go to guy and he never lets me down. He remem No matter what the situation, I can always count on Steve's service team to take care of me. David is my go to guy and he never lets me down. He remembers me when I call on the phone and is always willing to go above and beyond the call of duty. I have 2 GMC Denali's and will never deal with any other dealership again. Donna is devoted to Devoe! Thanx for everything! More

Outstanding Service Experience Had a problem with my A/C not cooling. Set up appointment, I met with Ron when I arrived who explained the A/C leak may take a longer period of time t Had a problem with my A/C not cooling. Set up appointment, I met with Ron when I arrived who explained the A/C leak may take a longer period of time to locate and repair. Ron arranged for me a loaner vehicle and sent me on my way. I was kept informed of the repair status with three phone calls from Ron. Once vehicle was repaired I was in and out in less than five minutes. It was nice to be treated with such genuine concern throughout the service process. More

Absolutly fabulous! Devoe was able to fit us in for service the same day as requested. Also provided a loaner car. As always they were extremely helpful and professional. Devoe was able to fit us in for service the same day as requested. Also provided a loaner car. As always they were extremely helpful and professional. More