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Subaru of Naples - Service Center

Naples, FL

4.6
399 Reviews
Call Service Center (239) 649-1400

399 Reviews of Subaru of Naples - Service Center

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May 31, 2025

Fast organized and efficient They diagnosed the problem quickly and fixed it, while I waited More

by SNOOKBYTES
Recommend Dealer
Yes
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Jun 01, 2025 -

Subaru of Naples responded

Thank you for your feedback! We’re glad to hear our team at Subaru of Naples provided fast, organized, and efficient service by diagnosing and fixing the problem while you waited. We appreciate your trust in us!

May 31, 2025

Good explanation by Johnny of my problem and a helpful fix, very pleasant, efficient shuttle service with Kim More

by noreenamurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not work with sales
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Jun 01, 2025 -

Subaru of Naples responded

Thank you for your review! We’re happy to hear Johnny explained everything clearly and provided a great solution. It’s also great to know Kim made your shuttle ride comfortable and efficient. We appreciate your business at Subaru of Naples!

May 31, 2025

My advisor, Joseph, is an excellent resource. He promptly addressed all my questions and concerns as well as kept me informed of the ongoing status of my car. More

by linzie39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kostien Jano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

Subaru of Naples responded

Thank you for the kind words! We’re happy to hear Joseph provided excellent support and kept you informed throughout the process. We appreciate you choosing Subaru of Naples!

May 30, 2025

From the service department, writer Gary to the technician Jared Actually worked on my vehiclet both Provided outstanding service…. I could not have been more proud to bring my vehicle to Devo More

by NARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared & Gary
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May 30, 2025 -

Subaru of Naples responded

Thank you for recognizing Gary and Jared for their outstanding service. We’re proud to have a team that truly cares about our customers and their vehicles. We look forward to continuing to provide you with great service at DeVoe Buick GMC!

May 30, 2025

They are always so helpful no matter how small the issue is which makes it easy to come back time and again More

by LEERUSSELL514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Subaru of Naples responded

Thank you, Lee! We’re glad our team’s helpfulness makes your visits easy and stress-free. We appreciate your loyalty and look forward to serving you again and again at Subaru of Naples!

May 29, 2025

Excellent service . That says it all and its dumb to have a minimum of 15 words. More

by leemarco265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex. Parts dept.
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May 30, 2025 -

Subaru of Naples responded

Thank you, Lee. We appreciate your honest feedback and are glad to hear the service was excellent. Your time and support mean a lot to us at Subaru of Naples.

May 29, 2025

Two hours for an oil change? At one time Devoe was an excellent dealership for service, but my last two visits there were very disappointing. Long waits with an appointment and More

by davisba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
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May 30, 2025 -

Subaru of Naples responded

Hi, We’re sorry to hear about your recent experience and truly regret the inconvenience you faced. That’s not the level of service we aim to provide at DeVoe Buick GMC. We’d like the opportunity to make things right. Please reach out to our service team so we can address your concerns directly.

May 28, 2025

EVERYTHING WAS PROFESSIONAL AND COURTEOUS. PROBLEM WAS SOLVED WOULD DO BUSINESS AGAIN .PERSON KNEW WHAT HE WAS DOING More

by CANDCHUB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEVOE
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May 29, 2025 -

Subaru of Naples responded

Thank you for the great feedback! We're happy to hear everything was handled professionally and courteously, and that the problem was resolved. We appreciate your trust in Subaru of Naples and look forward to helping you again!

May 27, 2025

Great workmanship. Best experience. Fast, efficient, and pleasant to deal with. Yes yes yes yes More

by TARPONDOC
Recommend Dealer
Yes
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May 27, 2025 -

Subaru of Naples responded

Thank you so much for your enthusiastic feedback! We’re thrilled to hear you had such a fast, efficient, and pleasant experience. Your kind words mean a lot to us. Looking forward to serving you again!

May 26, 2025

Chris me kept me in the loop coordinating my body work with service work on the oil pan issue and advising on new breaks and the best tires... he is the best service advisor I have had in the 44 years I h More

by TJREITER
Recommend Dealer
Yes
Employees Worked With
Buick advisor Chris Snyder... he is totally awesome!!!!
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May 26, 2025 -

Subaru of Naples responded

Hi, thank you for your kind words about Chris. I’m happy to hear he kept you well informed and helped coordinate your repairs smoothly. It means a lot to know he’s the best service advisor you’ve had in over four decades. We truly appreciate your loyalty!

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