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Subaru of Naples - Service Center

Naples, FL

4.5
337 Reviews

337 Reviews of Subaru of Naples - Service Center

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May 09, 2025

Great attention to detail and very friendly. Patient and attentive. Patient. Attentive. Courteous. Great attitude. More

by PABLODMJ
Recommend Dealer
Yes
Employees Worked With
Joe and The current shop foreman. I believe Lenny was his name.
May 10, 2025 -

Subaru of Naples responded

Thank you for the kind words! We're happy to hear you had such a positive experience with our team’s attention, patience, and friendly service.

May 08, 2025

Joe Rondinelli is the best customer service person that Subaru could have in that position. Fantastic customer service and friendly and courteous. I had to have a new tire installed and the installer for More

by GDORNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rondinelli
May 09, 2025 -

Subaru of Naples responded

Thank you for sharing your experience! We're thrilled to hear that Joe Rondinelli went above and beyond to make sure everything was taken care of for you. We truly appreciate your kind words and are so glad Joe was able to assist you in such a timely and helpful manner!

May 08, 2025

It’s a great place to service your car, I was happy with the service and everything! More

by NIKSONLUBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Subaru of Naples responded

Thank you for the positive feedback! We're glad to hear you were happy with the service and your experience with us. We look forward to taking care of your car again in the future!

May 07, 2025

Came in to check on my recall, was told it would be about an hour it was, I left and went home! More

by ellengilberg
Recommend Dealer
Yes
Employees Worked With
Matt
May 08, 2025 -

Subaru of Naples responded

Thank you for your feedback, Ellen! We're glad to hear your recall service was completed on time and that you were able to get on your way quickly. We appreciate you choosing Subaru of Naples and look forward to serving you again in the future!

May 07, 2025

Great service,done in a timely manner,and my vehicle was washed and vacuumed,I am very happy with the service preformed today.Excellent!! More

by HAPPYDOG8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mullan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kostien Jano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josselyne Martinez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotty Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Subaru of Naples responded

Thank you for the fantastic feedback! We’re thrilled to hear that you were happy with the timely service and the extra touches like the car wash and vacuum. We truly appreciate your kind words and look forward to serving you again at Subaru of Naples!

May 07, 2025

Thorough, pleasant and easy to deal with, environment clean, professional and courteous, job well done More

by pldurant5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotty Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Subaru of Naples responded

Thank you for your wonderful feedback! We're so glad to hear that you had a pleasant and easy experience with us. Our team at Subaru of Naples strives to maintain a clean, professional, and courteous environment, and we’re happy to know we met your expectations. We look forward to serving you again!

May 07, 2025

Excellent service from Johnny very respectful and and helpful . Came in to see me and let know my cat would be ready soon. More

by PATRICKBAFFA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kostien Jano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Subaru of Naples responded

Thank you for the great feedback, Patrick! We’re so glad to hear Johnny provided respectful and helpful service. We truly appreciate your kind words and look forward to assisting you again at Subaru of Naples!

May 06, 2025

I was very happy with the service I received my last visit. My panic was calmed down when I was told the tire problem was not a major problem. When I was getting ready to leave Eddie took his time to More

by THEWATERSATNAPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie sorry I do not know his last name
May 07, 2025 -

Subaru of Naples responded

Hi! We're so glad to hear that your visit was a positive experience! It's great that Eddie was able to put your mind at ease and take the time to explain the device on your Forester. Thanks for choosing us, and we look forward to seeing you again!

May 05, 2025

They give the best service and offer you a pleasant area to watch TV or read plus great snacks! More

by BOBBIEKAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember!
May 05, 2025 -

Subaru of Naples responded

Thank you for the wonderful feedback! We're thrilled to hear that you enjoyed our service and the comfortable waiting area. We believe in making your visit as pleasant as possible, so it's great to know that you had a positive experience. We can't wait to welcome you back again soon!

May 05, 2025

Excellent service people provided information clearly and pleasantly. Pleasant waiting area and explanation of service More

by scweismd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kostien Jano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Subaru of Naples responded

Hello, thank you for the great feedback! We're glad to hear our team provided clear and friendly service, and that you enjoyed our waiting area and service explanation. We appreciate you choosing Subaru of Naples!

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