Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Subaru of Naples - Service Center

Naples, FL

4.5
270 Reviews
Call Service Center (239) 649-1400

270 Reviews of Subaru of Naples - Service Center

Sort by
April 20, 2025

Excellent customer care and services . A little mixup on wether or not to wash car More

by PECAL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotty Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Thank you for your kind words and feedback! We're glad you enjoyed the customer care and service at Subaru of Naples. We apologize for the mix-up regarding the car wash and will work to ensure better communication moving forward. We appreciate your visit and look forward to serving you again!

April 19, 2025

Excellent service and great attention to detail. Good quality and the vehicle was returned in great condition. More

by jlewitsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Apr 19, 2025 -

Subaru of Naples responded

Thank you for the great feedback! We're happy to know you were pleased with the quality of service and the care taken with your vehicle. It’s always our goal to deliver top-notch results at Subaru of Naples!

April 19, 2025

Great service and felt like the team wanted to treat us with respect. Found effective solutions for all our issues More

by tgrissen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any sales
Report | Print
Apr 19, 2025 -

Subaru of Naples responded

Thank you for the wonderful feedback! We're glad you felt respected and well taken care of by our team. It's great to hear we could find effective solutions for your concerns. We appreciate you choosing Subaru of Naples!

April 19, 2025

Always pleasant, helpful, respectful, clean and cozy waiting area. Love the freshly bake cookies and coffee while I wait. More

by DJMT2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Apr 19, 2025 -

Subaru of Naples responded

Thank you for the wonderful feedback! We're happy to hear our team continues to provide a pleasant and respectful experience, and that you enjoy the cozy waiting area—especially the cookies and coffee! We appreciate you choosing Subaru of Naples.

April 19, 2025

My oil change was timely. Was assisted politely. All my questions were answered clearly. Much appreciated the car wash and especially the vacuum. More

by MARYECONDON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department, not sales
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Hello Mary, Thank you for sharing your experience! We're thrilled to hear that your oil change was completed in a timely manner and that our team was able to assist you courteously. We're also glad you appreciated the car wash and vacuum! If you need anything else, don't hesitate to reach out. We look forward to serving you again!

April 19, 2025

It was the most pleasant experience of purchasing a new vehicle making this the 39th vehicle I have owned in a lifetime. More

by MARTOO69
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Josselyne Martinez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack DeVoe
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you for sharing such wonderful feedback! We're thrilled to hear that your experience with us was the most pleasant out of the 39 vehicles you've owned. It means a lot to us that we could make your purchase experience memorable. We truly appreciate your trust in Subaru of Naples and look forward to assisting you again in the future!

April 19, 2025

Everything was excellent. This is the second attempt at writing because this page timed out on me. More

by TPRISBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Harrison
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you for your feedback! We’re so glad to hear everything was excellent during your visit. We look forward to serving you again in the future!

April 19, 2025

Returned for "first service" and wheel recall. Elected to wait. The waiting room was clean with available coffee etc. Pleasant experience. Staff were helpful and efficient. More

by fred.ball
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Service
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you for sharing your experience with us! We're glad to hear that your visit for the first service and wheel recall went smoothly. It’s great to know you were comfortable in our clean waiting area and that our staff provided helpful and efficient service. We appreciate your feedback and look forward to serving you again!

April 19, 2025

Mathew was great to work with on my maintenance service. He knew I needed the car back by three and he made it happen Thank you. More

by rickgroveman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Hello Rick, Thank you for your feedback! We're so glad to hear that Mathew took great care of you during your maintenance service and made sure your car was ready by the time you needed it. We truly appreciate your trust in us, and we look forward to continuing to serve you. Thanks again!

April 19, 2025

Very personable customer service from David. Quick service. No problems. I would recommend coming here. More

by AFAMILYPESTCONTROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Calderone
Report | Print
Apr 20, 2025 -

Subaru of Naples responded

Hello, Thank you for your positive feedback! We're thrilled to hear that David provided you with excellent and efficient service. Your recommendation means a lot to us, and we’re happy to have earned your trust. We look forward to welcoming you back in the future!

1
...
5
6
7
...
27