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Subaru of North Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.5
239 Reviews
Call Dealership (305) 306-2368
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21300 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 239 reviews

November 09, 2023

Very good professional team I was happy,with service and prise will continue business again! More

by GREGORYKAY197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez, Louis Sierra
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Nov 09, 2023 -

Subaru of North Miami responded

Thanks for the feedback regarding your recent visit to Subaru of North Miami, Gregory! It's great to know you enjoyed working with our team and will continue coming to us for your automotive needs. Safe travels until next time!

Helpful
November 09, 2023

Always a great service and attention to the customers need. I appreciate the help as always. More

by ROGER M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cawich
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Nov 09, 2023 -

Subaru of North Miami responded

We appreciate your review, Roger. Our team strives to provide attentive and efficient service to all our customers. We're happy you enjoyed working with our team at Subaru of North Miami. See you next time!

Helpful
November 09, 2023

Luis is an asset to the Subaru team. He convinced my husband and I that a business should run on moral and stay in good standing. As long as he continues there ,another Subaru is forese More

by ALIB0608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Sierra
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Nov 10, 2023 -

Subaru of North Miami responded

We're delighted to know that Luis made such a positive impression on you at Subaru of North Miami. It's great to see his commitment and dedication reflected in your review! We look forward to assisting with any future Subaru purchases. See you next time!

Helpful
November 09, 2023

The dealership is too far away. The dealership where I originally purchased the car, closed. More

by DAVIDRODGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cawich
Report | Print
Nov 10, 2023 -

Subaru of North Miami responded

Thanks for taking the time to leave your feedback, David. We appreciate you choosing Subaru of North Miami despite the distance. Please let us know if there is anything we can do differently to earn your five stars. Safe travels until next time!

Helpful
November 09, 2023

Everything was out of the open nothing hidden happy with the people at your dealership More

by Apappad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cawich
Report | Print
Nov 10, 2023 -

Subaru of North Miami responded

Thanks for the positive review! We're happy to learn you were satisfied with your experience during your visit to Subaru of North Miami. Come back to see us!

Helpful
November 08, 2023

I got a concern about my trunk. The answer I got it was not satisfactory. I need to know if the car came defective from factory. More

by evamkhrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orlando Mancina, Orlando Castellon, Daniel Jimenez, Jerry Joseph, Evelio Martinez, Umar Mohammed, Santiago Roldan, Dawn Pallochick, Louis Sierra, Austin Cawich
Report | Print
Nov 09, 2023 -

Subaru of North Miami responded

I'm sorry to learn about your concerns with the trunk of your car. We want all our customers to feel confident in their purchases, so I'd like to help you get a more satisfactory answer regarding this issue. Please reach out at your earliest convenience. Thank you, Luis Tamayo General Manager luistamayo@lithia.com

Helpful
November 08, 2023

Austin is great. But very hard to reach dealership. Horrible phone set up. And always takes too long. More

by ANNIEHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Management never calls back, Cristobal Vidal, Louis Sierra, Austin Cawich
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Nov 09, 2023 -

Subaru of North Miami responded

Annie, It's great to know you enjoyed working with Austin. However, we apologize that it was challenging to reach us over the phone. We strive for a five-star customer service experience and regret that it took longer than expected. We're always looking for ways to improve our service, so we appreciate this feedback. Please feel free to reach out directly if you'd like to discuss your situation further. Thank you, Luis Tamayo General Manager luistamayo@lithia.com

Helpful
November 08, 2023

They were Professional and friendly. They helped me customize my remote start and the remote open doors. More

by DANKLEINFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Sierra
Report | Print
Nov 08, 2023 -

Subaru of North Miami responded

We're glad to know our team at Subaru of North Miami was able to assist you with customizing your remote start and doors. Thanks for the positive feedback, Dan! See you next time.

Helpful
November 08, 2023

Always extremely satisfied with service, and with Austin Cawich! He’s always solving any issue I had ! My opinion as an entrepreneur, he is definite a value asset to your organization. More

by GILBERTRUIZII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon, Austin Cawich
Report | Print
Nov 08, 2023 -

Subaru of North Miami responded

Thanks for your five-star review of Subaru of North Miami, Gilbert! Austin will be thrilled to know you had such a good experience working with him. We're happy he was able to resolve your issue. Safe travels until we see you next time!

Nov 09, 2023 -

GILBERTRUIZII responded

Thank you

Helpful
November 08, 2023

I am grateful and happy! Excellent service and customer service . I really recommend thinks dealer More

by ROSEANABRAZIZU186
Recommend Dealer
Yes
Employees Worked With
Louis Sierra
Report | Print
Nov 08, 2023 -

Subaru of North Miami responded

Thanks for your recommendation, Roseana! We're grateful to have you as a customer and appreciate your feedback. Our team at Subaru of North Miami is excited about the opportunity to serve you again down the road!

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