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Subaru of North Miami

Miami Gardens, FL

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241 Reviews
Call Dealership (305) 306-2368
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21300 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 241 reviews

November 10, 2023

Mr Orlando Castellón is a very knowledgeable, sincere and great customer service person. He knows his job and gave me the best service ever. More

by ALEXANDRA1469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon, Cristobal Vidal, Louis Sierra, Austin Cawich
Report | Print
Nov 10, 2023 -

Subaru of North Miami responded

Alexandra, we're glad to know Orlando provided you with such a positive experience at Subaru of North Miami. Thanks for your kind words and thoughtful feedback! We hope to provide you with a stellar customer service experience during your next visit!

November 09, 2023

Everything was out of the open nothing hidden happy with the people at your dealership More

by Apappad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cawich
Report | Print
Nov 10, 2023 -

Subaru of North Miami responded

Thanks for the positive review! We're happy to learn you were satisfied with your experience during your visit to Subaru of North Miami. Come back to see us!

November 09, 2023

Terrible scam of a dealership, would never consider going back to this place. Avoid at all costs. More

by NICKPMCMANUS203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louis Sierra
Report | Print
Nov 10, 2023 -

Subaru of North Miami responded

Nick, Customer satisfaction is our priority. It seems we have not reached those expectations during your recent visit. We'd love the opportunity to learn more about what went wrong. Given the chance, we hope to provide you with an improved experience next time. If you're open to discussing your situation further, please reach out. Thank you, Luis Tamayo General Manager luistamayo@lithia.com

November 09, 2023

The dealership is too far away. The dealership where I originally purchased the car, closed. More

by DAVIDRODGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cawich
Report | Print
Nov 10, 2023 -

Subaru of North Miami responded

Thanks for taking the time to leave your feedback, David. We appreciate you choosing Subaru of North Miami despite the distance. Please let us know if there is anything we can do differently to earn your five stars. Safe travels until next time!

November 09, 2023

Luis is an asset to the Subaru team. He convinced my husband and I that a business should run on moral and stay in good standing. As long as he continues there ,another Subaru is forese More

by ALIB0608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Sierra
Report | Print
Nov 10, 2023 -

Subaru of North Miami responded

We're delighted to know that Luis made such a positive impression on you at Subaru of North Miami. It's great to see his commitment and dedication reflected in your review! We look forward to assisting with any future Subaru purchases. See you next time!

November 09, 2023

Always a great service and attention to the customers need. I appreciate the help as always. More

by ROGER M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cawich
Report | Print
Nov 09, 2023 -

Subaru of North Miami responded

We appreciate your review, Roger. Our team strives to provide attentive and efficient service to all our customers. We're happy you enjoyed working with our team at Subaru of North Miami. See you next time!

November 09, 2023

Very good professional team I was happy,with service and prise will continue business again! More

by GREGORYKAY197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez, Louis Sierra
Report | Print
Nov 09, 2023 -

Subaru of North Miami responded

Thanks for the feedback regarding your recent visit to Subaru of North Miami, Gregory! It's great to know you enjoyed working with our team and will continue coming to us for your automotive needs. Safe travels until next time!

November 08, 2023

Service department is dishonest and they did NOT follow any standard procedure for claiming warranty, instead they fed me xxxxxxxx and tried to squeeze my pockets. More

by hgsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Cawich
Report | Print
Dec 05, 2023 -

Subaru of North Miami responded

Thanks for taking the time to leave your candid feedback. We appreciate your honesty and regret not meeting your expectations during your visit. If you would like to discuss your situation further, please don't hesitate to reach out directly. Thank you, Luis Tamayo 786-284-1742 LuisTamayo@lithia.com General Manager

November 08, 2023

The are courteous and polite. I would recommend it to anyone who wants to purchase a vehicle. More

by FRANDL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon, Austin Cawich
Report | Print
Nov 09, 2023 -

Subaru of North Miami responded

Thanks for your recommendation of Subaru of North Miami! We strive to maintain a welcoming and courteous environment for our guests. It's great to know your experience aligns with those expectations. See you next time!

November 08, 2023

It is always a flawless in and out when he handles my car for service. More

by FRAMOS5823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cawich
Report | Print
Nov 08, 2023 -

Subaru of North Miami responded

Customer satisfaction is our top priority at Subaru of North Miami! Our team appreciates you recognizing their efforts to deliver flawless care during your service appointment. See you next time!

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