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Subaru of North Miami

Miami Gardens, FL

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241 Reviews
Call Dealership (305) 306-2368
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21300 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 241 reviews

November 08, 2023

He is very knowledgeable about his job and he takes time out to make sure that you are properly informed keep up the good work More

by ROYWDALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon, Austin Cawich
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Nov 08, 2023 -

Subaru of North Miami responded

Roy, we're glad to know our team at Subaru of North Miami was able to provide you with the information you needed. Thanks for your positive feedback! Come back to see us!

November 08, 2023

Amazing if I need a new car I am coming to Subaru north Miami thank you More

by DOTTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon, Louis Sierra
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Nov 08, 2023 -

Subaru of North Miami responded

Thanks for the wonderful feedback, Dottie! It's great to know you enjoyed your experience at Subaru of North Miami. We'll be here when you're ready for that new car!

November 08, 2023

I got a concern about my trunk. The answer I got it was not satisfactory. I need to know if the car came defective from factory. More

by evamkhrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orlando Mancina, Orlando Castellon, Daniel Jimenez, Jerry Joseph, Evelio Martinez, Umar Mohammed, Santiago Roldan, Dawn Pallochick, Louis Sierra, Austin Cawich
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Nov 09, 2023 -

Subaru of North Miami responded

I'm sorry to learn about your concerns with the trunk of your car. We want all our customers to feel confident in their purchases, so I'd like to help you get a more satisfactory answer regarding this issue. Please reach out at your earliest convenience. Thank you, Luis Tamayo General Manager luistamayo@lithia.com

November 08, 2023

I am grateful and happy! Excellent service and customer service . I really recommend thinks dealer More

by ROSEANABRAZIZU186
Recommend Dealer
Yes
Employees Worked With
Louis Sierra
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Nov 08, 2023 -

Subaru of North Miami responded

Thanks for your recommendation, Roseana! We're grateful to have you as a customer and appreciate your feedback. Our team at Subaru of North Miami is excited about the opportunity to serve you again down the road!

November 08, 2023

Always extremely satisfied with service, and with Austin Cawich! He’s always solving any issue I had ! My opinion as an entrepreneur, he is definite a value asset to your organization. More

by GILBERTRUIZII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon, Austin Cawich
Report | Print
Nov 08, 2023 -

Subaru of North Miami responded

Thanks for your five-star review of Subaru of North Miami, Gilbert! Austin will be thrilled to know you had such a good experience working with him. We're happy he was able to resolve your issue. Safe travels until we see you next time!

Nov 09, 2023 -

GILBERTRUIZII responded

Thank you

November 08, 2023

They were Professional and friendly. They helped me customize my remote start and the remote open doors. More

by DANKLEINFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Sierra
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Nov 08, 2023 -

Subaru of North Miami responded

We're glad to know our team at Subaru of North Miami was able to assist you with customizing your remote start and doors. Thanks for the positive feedback, Dan! See you next time.

November 08, 2023

Austin is great. But very hard to reach dealership. Horrible phone set up. And always takes too long. More

by ANNIEHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Management never calls back, Cristobal Vidal, Louis Sierra, Austin Cawich
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Nov 09, 2023 -

Subaru of North Miami responded

Annie, It's great to know you enjoyed working with Austin. However, we apologize that it was challenging to reach us over the phone. We strive for a five-star customer service experience and regret that it took longer than expected. We're always looking for ways to improve our service, so we appreciate this feedback. Please feel free to reach out directly if you'd like to discuss your situation further. Thank you, Luis Tamayo General Manager luistamayo@lithia.com

November 06, 2023

I had an easy and happy experience buying a Subaru ascent from Yoandry at Subaru of north Miami. I didn’t feel pressured to buy at all and was actually given lots of time to make my choice. Thank you! More

by CONRADCARVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yoandry Noy
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Nov 07, 2023 -

Subaru of North Miami responded

We're glad to know you had a positive experience with Yoandry at Subaru of North Miami, Conrad! It's important for us that our customers feel comfortable and not rushed during their buying process. Enjoy your new Subaru Ascent!

November 03, 2023

I had a great experience with Luis and Ram, they were very professional and extremely helpful getting me a good deal, and I really appreciate it. I’m very happy with my new Forester. More

by MICHAELGALCERAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gabriel Gonzalez, Jose Alfonso
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Nov 06, 2023 -

Subaru of North Miami responded

We're so glad to know Luis and Ram provided you with a great experience at Subaru of North Miami, Michael. Enjoy your new Forester!

November 02, 2023

Excelente attention, print service very professional. I got out with my new Subaru in only 2 hours. More

by lourdes.gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Puello Nunez
Report | Print
Nov 03, 2023 -

Subaru of North Miami responded

Thanks for being a valued customer at Subaru of North Miami, Lourdes! It's great to learn you were able to purchase your new Subaru and get back on the road in no time. We look forward to serving you again down the road!

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