Subaru of North Tampa - Service Center

Poor customer service. They take way too long. Waited two hours just for them to tell me there’s nothing wrong with my speaker when there indeed is. They take way too long. Waited two hours just for them to tell me there’s nothing wrong with my speaker when there indeed is. More

First visit for maintenance. Attentive, excellent service start-to-finish. Maintenance needs and costs explained. Really appreciate the video within multi-purpose inspection. Jac Attentive, excellent service start-to-finish. Maintenance needs and costs explained. Really appreciate the video within multi-purpose inspection. Jacob was patient and answered all concerns and questions. Helped me work within the budget I had available. Thank you! More

Always professional and knowledgeable. Thank you for the good work and always a courteous personal. Thank you for the good work and always a courteous personal. More

Fast and Friendly. Jacob was informative and set proper expectations. Could not have had a better experience! Jacob was informative and set proper expectations. Could not have had a better experience! More

The team was efficient, friendly and fast. Waiting area and rest room was well stocked and comfortable. Waiting area and rest room was well stocked and comfortable. More

Did what they said they would do and had great follow through. My Salelady, Candy Sweet, was nice and no pressure at all. Every one was both nice and professional. I had my Forester in for service severa through. My Salelady, Candy Sweet, was nice and no pressure at all. Every one was both nice and professional. I had my Forester in for service several times over the last couple of years and the service dept. always looked out for me. I traded it in on the new Crosstrek and know they'll do the same for it. More

Unfortunately, our experience was very disappointing. At first, they were nice to work with until the vehicle was delivered. The vehicle was delivered with several areas damaged, the back being the worst At first, they were nice to work with until the vehicle was delivered. The vehicle was delivered with several areas damaged, the back being the worst. It was like the vehicle was either a rental or used as a bumper car. The damage was never disclosed as well as a broken part inside the vehicle which is on “back order” for a month now. I wish this review could be better. Overall, the damage was eventually repaired for one area but the rest remains. More

Great service, and thanks to Brandon Napier. I appreciated Brandon Napier for his help on this. I appreciated Brandon Napier for his help on this. More

Excellent Service as always. I enjoy my visits to the dealership. Darrell is great to work with and the snacks and coffee are great. I enjoy my visits to the dealership. Darrell is great to work with and the snacks and coffee are great. More

This is the second Time I have been asked to rate this dealership on work they recently completed. I can only assume that the work was done correctly. But what upset me is the fact that I was not advised dealership on work they recently completed. I can only assume that the work was done correctly. But what upset me is the fact that I was not advised by the dealership of an ongoing issue when I called for information and therefore was cheated out of a battery replacement. To make matters worse, after the work was scheduled I did inquire about the cost of a 30,000 mile service on my vehicle and was given a bizarrely ridiculous quote. I found out later that my service called for inspections, but side on scene I was told that all of those service points had to be done to the tune of over $1100. Subaru dealerships “the same service at less than half that cost. More