Subaru of North Tampa - Service Center

The service was completed quickly and efficiently. Everyone was nice, and didn't try to up sell me on additional work not needed. They even washed my car. Everyone was nice, and didn't try to up sell me on additional work not needed. They even washed my car. More

Great service washed the car can not wait till next time to get car serviced to get car serviced More

Customer-service oriented, fast, friendly, family environment, would recommend to others. I’ll email the general manager with specific comments about my awesome experience. environment, would recommend to others. I’ll email the general manager with specific comments about my awesome experience. More

Car was sent to Hyandai for oil consumption test after several times of being dropped off at Subaru. After 3 months of having this car I had issues with the oil. Now not even a year old and it’s junk and several times of being dropped off at Subaru. After 3 months of having this car I had issues with the oil. Now not even a year old and it’s junk and nothing can be done. More

Wonderful customer service. A genuine desire to service your vehicle promptly. My representative notified me of a problem with my vehicle and worked to bring down the cost to a A genuine desire to service your vehicle promptly. My representative notified me of a problem with my vehicle and worked to bring down the cost to a fair and equitable amount. More

Brandon always takes care of me and my car when I’m in for service! Thank you! for service! Thank you! More

Excellent customer service and up to date communications. They listened, explained options well and provided fair solutions. They listened, explained options well and provided fair solutions. More

Service. Writer was courtous, and took into account all of my needs. Service completed on time and for agreed amount. Will return to this dealership. Writer was courtous, and took into account all of my needs. Service completed on time and for agreed amount. Will return to this dealership. More

The service department is very polite and they try to help. But when I took my vehicle in for a simple oil change on Mar 6th, they made mistakes. Many settings were changed on the vehicle, like tire pres help. But when I took my vehicle in for a simple oil change on Mar 6th, they made mistakes. Many settings were changed on the vehicle, like tire pressure monitoring. Then, I noticed they broke my glovebox door when inspecting the cabin filter. But mistakes happen and the dealership will make them right, I'm sure. But what is completely not acceptable is their lack of courtesy when it comes to their communication with me. First I have to say Andy, the service manger, did return my call, but I missed it. Now I did leave him a message to try me again and he never did. Now even today, Wed Mar 22, I called my service rep, Brandon, twice and asked him to call me back; no luck there either. I made many calls and attempts to talk with someone about my complaint and it wasn't any fun. This dealership has a very poor phone system and communication policy and it shouldn't be so difficult to connect with someone. If I had a dime for every time I was told "I'm away from my desk please leave a message and I'll get back with you" I would be a rich man! This dealership will not be servicing any of my vehicles in the future. I actually was thinking of buying a second Subaru, but I'm glad for this experience, because I'll be purchasing one at a different dealership. More

Jake was wonderful. Had everything ready and stayed on top of the progress. Car was clean when I got it back. Thank you Had everything ready and stayed on top of the progress. Car was clean when I got it back. Thank you More