Subaru of North Tampa - Service Center

From the first interaction with Jake checking me in for service, providing the best customer service in any type of service I have had in years, I knew this was the right dealership for me. Then he reviewe service, providing the best customer service in any type of service I have had in years, I knew this was the right dealership for me. Then he reviewed things with me before I checked out and sent me a text a few days later (from him) to make sure everything was working well. Superior service. Wish I could clone it for other aspects of my life. Thanks so much. More

Extremely pleasant experience. Everyone was very nice. I especially like the short video from the technician explaining everything. Everyone was very nice. I especially like the short video from the technician explaining everything. More

Very professional, courteous and speedy. Excellent place to take your car. Saturday hours are convenient, too. Excellent place to take your car. Saturday hours are convenient, too. More

Friendly, efficient check-in process. Up front about nature, time, and cost of services. Great follow-up from mechanic with video describing work performed. Comfortable lounge in which Up front about nature, time, and cost of services. Great follow-up from mechanic with video describing work performed. Comfortable lounge in which to wait. More

Wonderful service. Could not be happier. The shuttle drivers were delightful and Jake was very efficient. Could not be happier. The shuttle drivers were delightful and Jake was very efficient. More

Excellent personal attention and communication. Excellent shuttle service. Waiting room relatively pleasant and not too crowded. Excellent shuttle service. Waiting room relatively pleasant and not too crowded. More

Great service department. I know they just took over the dealership and I hope the service department remains the same. It’s the whole reason I continue to go there and boug I know they just took over the dealership and I hope the service department remains the same. It’s the whole reason I continue to go there and bought another car there. Andy, the service manager is fabulous! More

Jacob always does a wonderful service for our family. Great service and help. He’s always there to provide excellent service for me. Thanks Jacob! Great service and help. He’s always there to provide excellent service for me. Thanks Jacob! More

Jake is always fantastic at making sure service is excellent and goes above and beyond. excellent and goes above and beyond. More

Jake is great! However, the service tech had not reviewed prior work done on my vehicle. In the video the service tech made (a very good idea, by the way), the serv However, the service tech had not reviewed prior work done on my vehicle. In the video the service tech made (a very good idea, by the way), the service tech recommended that I have two maintenance items done that had previously been performed in my last two visits. It would have been about $500 of unnecessary work. After viewing the video I immediately walked to Jake's desk and told him what happened. Jake pulled up my file and agreed I did not need those two items performed. Probably just an honest mistake, but the service tech should have looked at the car's history at your shop. More